Safety Specialist

FLSA Status: Non-Exempt

Schedule

Saturday & Sunday (Weekends Only)

About the Role

The Safety Specialist is responsible for providing supportive services and logistical support to the Shelter Program. This role ensures a safe, welcoming, and client-focused environment by balancing facility safety with a trauma-informed approach to service delivery. The Safety Specialist works to de-escalate situations, support shelter operations, and encourage guest progress toward housing stability.

Responsibilities

• Shelter Support & Environment:
  • Ensure a safe, trauma-informed, and client-focused environment for guests.
  • Assist in the implementation of shelter activities to ensure quality service delivery.
  • Maintain facility safety through perimeter checks, traffic control, and gate services.
  • Perform basic searches of persons or property in accordance with organizational policy.
  • Assist with shelter setup, maintenance, and general cleanliness (including waste management).
  • Other duties as assigned.
• Participant Engagement:
  • Provide support to guests in a professional, empathetic manner, preserving their right to personal dignity.
  • Utilize de-escalation techniques to manage conflict and resolve potentially difficult situations.
  • Perform crisis intervention as needed, following established safety protocols.
• Logistics & Administration:
  • Assist with receiving and verifying vendor orders, including completing tally sheets.
  • Organize supplies and manage facility needs.
  • Maintain accurate logs of shelter activities, incident reports, and rule violations.
  • Communicate clearly and effectively with staff, volunteers, and guests, both verbally and in writing.

Requirements

• High school diploma or equivalent (GED) required.
• Minimum of 2 years of work experience in social services, security, emergency response, or a relevant public-facing position.
• Demonstrated ability to work with diverse populations, including individuals experiencing homelessness or crisis.
• High level of tolerance and patience; ability to maintain professional boundaries.
• Strong de-escalation, conflict resolution, and communication skills.
• Detail-oriented with the ability to manage documentation (logs, reports, tally sheets).
• Proficiency in Microsoft Office (Word, Outlook) for communication and reporting.
• Ability to utilize facility safety equipment and maintain accurate logs.
• Bilingual (Spanish) fluency preferred.
• Current CPR/First Aid certification preferred.
• Employment eligibility verification.
• Successful completion of background screening.

Physical Requirements

• Ability to stand for extended periods and maneuver quickly between shelter functions.
• Must be able to lift, bend, push, and carry up to 50 lbs. for facility maintenance.
• Finger dexterity for office equipment (computers, phones, filing systems) and repetitive administrative tasks.
• Continuous talking and hearing for communication; visual acuity for monitoring the facility.
• Indoor/outdoor shelter setting; potential exposure to common communal illnesses.

Special Requirements

• Must have or obtain slip-resistant shoes.

Benefits

• 401k