Safety Service Patroller - Virginia Beach

About the role

AECOM is seeking passionate talent with a customer focused mindset for Overnight and Evening Safety Service Patrol Operator positions in Virginia Beach and Hampton, VA.

Responsibilities

• Establishing temporary traffic control for emergency responders and providing scene assistance.
• Detecting incidents and disruptions in traffic.
• Clearing obstructions and debris from the roadway.
• Support reversible roadway and high-occupancy vehicle gate and tunnel operations to ensure safe and incident-free lane change functions.
• ERO ONLY
• Helping individual motorists with tire change assistance, fuel, jump starts, water, phone access to call tow/recovery services, directions, and other assistance.

Requirements

• High School Diploma and or equivalent certificate (GED) or 1 year of relevant work experience in lieu of education.
• Minimum age of 18 years.
• Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
• Pass a State and Federal criminal history/security background check; successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).
• Possess a valid Driver's License and a clean driving record in the last 3 years, including no suspension of license or single violation that the department of motor vehicle treats as worth 6 demerits.
• Participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment.
• Pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process.

Qualifications

• Five (5) years of driving experience.
• Prior Safety Service Patrol Operator experience.
• Knowledge/experience of incident management techniques.
• Radio and telecommunications experience.
• Possess or be able and willing to obtain CPR certifications.
• Basic competency in using computers such as laptops, smart pads.
• Working knowledge of basic automotive repair.
• A positive customer service attitude - both to co-workers (internal customers) and external customers.
• Geographic familiarity with regional freeway system and arterial roads.

Skills

• Ability to lift up to 85 pounds.
• Ability to pull/drag a force gauge to produce 160 ft./lbs of force with a contact point of 36 inches off the ground.
• Ability to lift a 40-pound tool bag.
• Ability to perform repetitive bending, stooping, squatting, kneeling, and/or crouching and occasionally work with arms above shoulder level.
• Ability to perform fine motor skills.
• Ability to perform hand gripping/squeezing for hand tools and equipment (levers, jack handles, air compressor, jumper cables etc.).
• Ability to occasionally work at heights less than 4ft.
• Ability to climb stairs.
• Ability to descend/ascend vehicle steps.

Benefits

Employees will be required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $22 to $22.