Safety Service Patroller - 036 Bristol

About the role

U.S. Facilities, Inc., a consolidated facility management and infrastructure support services organization, is seeking a Safety Service Patroller in Wytheville, VA. Safety Service Patrollers (SSP) provide safe, quick clearance of incidents that affect traffic, including disabled vehicles. The primary purpose of the SSP is to ensure the roadways are free of obstructions and safe for the traveling public. SSPs wear highly visible, reflective uniforms and drive specially marked vehicles when assisting motorists and emergency responders. Upon successful completion of classroom and field training, the SSP will be certified to operate a fully equipped Safety Service Vehicle.

Responsibilities

• Monitor the safety of roadways, including vehicle crashes, disabled/abandoned vehicles, debris, lane‑closing events, signal malfunctions, and general incident/congestion.
• Provide roadside assistance to stranded motorists (changing tires, battery jumps, fuel delivery, debris removal from travel lanes, etc.).
• Work closely with other first responders at highway incidents, providing incident response, on‑scene traffic control, and basic first aid.
• Communicate with Traffic Operations Center (TOC) staff regarding disabled vehicles, abandoned vehicles, debris, and lane‑closing events, and coordinate operations.

Physical Demands

• Ascend/descend steps and stairs; balancing activities requiring body equilibrium.
• Stooping, bending downward and forward; walking, standing, sitting, crouching, kneeling, squatting.
• Driving a truck approximately 200 mi per day.
• Visual requirements including field of vision and distance focus.
• Hand movements such as holding, finger dexterity, and grasping.
• Hearing requirements.
• Lifting 50 + lb; pulling, pushing, reaching, using upper‑body force to drag, haul, move, or guide objects; extending both arms in any direction.
• Repetitive motions; working with machine operations, oscillating equipment, small parts.
• Working outdoors in cold‑hot temperatures, inclement weather (rain, snow), day/night conditions.
• Working around traffic hazards.
• May be required to perform additional or different duties to address business needs.

Requirements

• High school diploma (or equivalent).
• Ability to perform the physical demands listed above.
• Strong command of the English language, both written and verbal; bilingualism in Spanish is an asset.
• General working knowledge of vehicle maintenance.
• Basic computer skills.
• Ability to work various shifts—including morning, evening, overnight, weekends, and holidays—in a variety of weather conditions.
• Ability to work diligently in a noisy environment and use personal protective equipment.

Schedule

Work may include morning, evening, overnight, weekend, and holiday shifts, with exposure to varying weather conditions.