Safety Service Patroller - 036

About the role

U.S. Facilities, Inc. is seeking a Safety Service Patroller (SSP) in Virginia Beach, VA. SSPs provide safe, quick clearance of incidents that affect traffic, including disabled vehicles, and ensure roadways are free of obstructions for the traveling public. Patrollers wear highly visible, reflective uniforms and operate specially marked Safety Service Vehicles after completing classroom and field training.

Essential Duties

• Monitor the safety of roadways, including vehicle crashes, disabled/abandoned vehicles, debris, lane‑closing events, signal malfunctions, and general incident/congestion.
• Provide roadside assistance to stranded motorists (changing tires, battery jumps, fuel delivery, debris removal, etc.).
• Work closely with first responders at highway incidents, providing incident response, on‑scene traffic control, and basic first aid.
• Communicate with Traffic Operations Center (TOC) staff regarding disabled vehicles, abandoned vehicles, debris, and lane‑closing events, and coordinate operations.

Physical Demands

• Ascend/descend steps and stairs; balance activities requiring body equilibrium.
• Stooping, bending downward and forward; walking, standing, sitting, crouching, kneeling, squatting.
• Drive a truck approximately 200 mi/day.
• Visual tasks including field of vision and close‑up focus.
• Hand movements such as holding, finger dexterity, and grasping.
• Hearing requirements for communication in noisy environments.
• Lifting 50 + lb; pulling, pushing, reaching, and using upper‑body force to drag, haul, move, or guide objects.
• Repetitive motions; operating machinery, oscillating equipment, and handling small parts.
• Work outdoors in cold, hot, inclement weather (rain, snow) and varying light conditions (day/night).
• Work around traffic hazards.
• May be required to perform additional or different duties as business needs change.

Requirements

• High school diploma or equivalent.
• Ability to meet the physical demands described above.
• Strong command of English, both written and verbal; bilingualism in Spanish is an asset.
• General working knowledge of vehicle maintenance.
• Basic computer skills.
• Ability to work various shifts—including morning, evening, overnight, weekends, and holidays—in a variety of weather conditions.
• Ability to work diligently in a noisy environment.
• Use of personal protective equipment as required.

Schedule

Shift work may include mornings, evenings, overnight, weekends, and holidays, with exposure to varying weather conditions.