Safety Service Patroller - Fairfax

About the Role

AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators in Fairfax, VA. These positions will report directly to the Safety Service Patrol (SSP) Supervisor and Management Team, involving direct public and multi-agency communications. This is a 24/7/365 operation center, with schedules dictated by operational needs and stated in advance, including on-call duties. Selected individuals must successfully complete certification training.

Responsibilities

• Establishing temporary traffic control for emergency responders and providing scene assistance.
• Detecting incidents and disruptions in traffic.
• Clearing obstructions and debris from the roadway.
• Assisting individual motorists with:
  • Tire change assistance.
  • Fuel to get to the nearest gas station.
  • Jump starts.
  • Water for overheating radiators.
  • Phone access to call tow/recovery services.
  • Directions.

Qualifications

• High School Diploma, GED, or 1 year of relevant work experience in lieu of education.
• Minimum age of 18.
• Ability to drive an AECOM-provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
• Must pass State and Federal criminal history/security background check and Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).
• Possess a valid Driver's License with a clean driving record in the last 3 years, including no suspension or single violation worth 6 demerits.
• Must pass a pre-employment drug screen and participate in mandatory random drug screening.

Work Environment/Physical Requirements

• Physically able to work in outdoor environments with uneven terrain and variable conditions (heat, cold, moisture, dust, dryness, noise, and automotive chemicals).
• Frequent operation of vehicles and work around heavy, moving, dangerous equipment.
• Ability to lift up to 85 pounds, pull/drag a force gauge to produce 160 ft./lbs of force, lift a 40-pound tool bag, and perform repetitive bending, stooping, squatting, kneeling, and crouching.
• Occasionally work with arms above shoulder level, perform fine motor skills, and grip/squeeze hand tools and equipment.
• Occasionally work at heights less than 4ft, climb stairs, and descend/ascend vehicle steps.

Preferred Qualifications

• Five (5) years of driving experience.
• Prior Safety Service Patrol Operator experience.
• Knowledge/experience of incident management techniques.
• Radio and telecommunications experience.
• CPR certification or willingness to obtain.
• Basic competency in using computers (laptops, smart pads).
• Working knowledge of basic automotive repair.
• Positive customer service attitude.
• Geographic familiarity with regional freeway system and arterial roads.

Additional Information

This position does not include sponsorship for United States work authorization or relocation benefits. It is an on-site role with opportunities for overtime. Newly hired employees must attend an in-person Day 1 onboarding at an AECOM office location. The offered rate of compensation is $27 per hour.

About AECOM

AECOM is a global infrastructure leader, delivering innovative, sustainable, and resilient solutions in water, environment, energy, transportation, and buildings. With a Fortune 500 status and $16.1 billion in revenue in fiscal year 2025, AECOM offers a supportive work environment, cutting-edge technology, and award-winning training programs. As an Equal Opportunity Employer, AECOM is committed to employee growth, diversity, and maintaining a secure recruitment process.