Safety Service Dispatcher - Safety Services

Position Details

The Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Operations and Planning. Support the mission, goals and objectives of Ashland University and the department.

• Assist the campus community in a constructive, effective and positive manner.
• Report safety concerns to the director.
• Initiate emergency response as necessary.
• Notify the director of scheduling conflicts.
• Maintain departmental confidentiality.
• Provide immediate follow up with all parties for incidents by conducting and documenting interviews.
• Notify the police for situations requiring their assistance.
• Aid with parking recordkeeping and ticket processing as directed.
• Aid with processing AU Mail Center mailings as directed.
• Maintain a safe, clean, and organized work environment.
• Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.).
• Perform all computer functions (i.e. card access, emergency notification, etc.) as directed.
• Monitor security cameras.
• Update manuals as needed.
• Maintain lost and found process.
• Aid supervisors with testing emergency systems and alarms.
• Submit work orders as needed.
• Train new employees on dispatch procedures.
• Any other task as directed by supervisor(s).

Required Qualifications

• High School diploma.
• Be able to use departmental radios, phones, and computers.
• Possess basic computer skills.
• Possess writing skills to document incidents (create reports and log entries).
• Must be an effective communicator (i.e proper phone and radio etiquette).
• Able to respond to all types of emergency and routine service calls.
• Able to learn basic computer functions and using a computer to document departmental communications.
• Able to handle several tasks at once (multitasking) in a positive and effective manner.
• Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.

Preferred Qualifications

• College degree preferred.

Physical Demands

• Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.).
• Must be able to work in a noisy office environment and monitor scanners and radio traffic.
• Must be able to assist customers walking up to the service window.

Anticipated Start Date of New Hire

07/06/2026

Job Duties

Posting Number: S1108P
Number of Vacancies: 1
Desired Start Date: 07/06/2026
Job Open Date: 06/18/2026
Job Close Date: Not specified
Open Until Filled: Yes
Special Instructions to Applicants: Not specified
Quick Link for Internal Postings: https://jobs.ashland.edu/postings/8545

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Not specified.