Safety & Security Manager

Safety & Security Manager

Position: Safety & Security Manager (Hybrid)

Location: New York, NY 10020

• Minimum Qualifications:
• Bachelor’s degree plus at least 7 years of direct, full-time professional experience in public safety, security management, or law enforcement.
• A Master’s degree in Criminal Justice, Emergency Management, or a related area of study is a plus.
• Certifications such as Certified Protection Professional (CPP) or Physical Security Professional (PSP) are highly desirable.
• A comprehensive understanding of physical security technology, New York City building and safety codes, and risk assessment methodologies.
• Familiarity with issues pertaining to homeless services, behavioral health and substance use disorders, and trauma-informed care is a plus.
• Excellent written and oral communication skills with demonstrated experience conveying complex safety concepts and emergency protocols in a clear and succinct manner.
• The ability to maintain strong, positive relationships with the NYPD, FDNY, and a variety of internal and external stakeholders.
• Exceptional project management skills with the ability to manage multiple security audits and technology implementations simultaneously under tight deadlines.

Principal Responsibilities

• Security Planning:
• Develop security plans, including standard operating procedures and physical/technical requirements, for all VOA-GNY facilities.
• Establish a “layered access” approach including exterior lighting, lobby security, surveillance technology, unit-level security, and visitor management.
• Contract Management:
• Negotiate and oversee third-party security contracts and regularly assess the strategic approach to using contractors versus VOA-GNY staff to ensure optimal safety and cost-effectiveness.
• Risk Assessment & Audits:
• Conduct regular risk assessments and safety audits across the portfolio to identify vulnerabilities and ensure policies and procedures are implemented in accordance with each site’s security plan.
• Update security plans as needed.
• Crisis Management:
• Serve as an internal resource for crisis response management and emergency preparedness, ensuring all interventions incorporate trauma-informed care best practices.
• Under certain circumstances, serve as VOA-GNY’s lead response coordinator.
• Staff Training:
• In close coordination with Human Resources and Program Services, develop trainings to prepare staff and clients for a variety of operational and weather-related emergencies.
• Support Resident Services Managers, front-desk staff, and third-party security personnel to ensure appropriate onboarding procedures and training on security operations and access controls.
• Technology:
• In close collaboration with the Information Technology team, advise on the appropriate implementation of various security technologies, including CCTV systems, electronic key fobs, and card readers.
• Community Liaison:
• Serve as the primary point of contact for local law enforcement (NYPD) and emergency services (FDNY/EMS).
• Respond to court appearance notices for testimony.
• Design & Development:
• Work with the Real Estate Development team to incorporate trauma-informed design and security strategies into the design of new construction and rehabilitation projects.
• Interdepartmental Collaboration:
• Collaborate with colleagues in Finance, Human Resources, Information Technology, Program Services, Real Estate, Risk Management, to support the organization’s safety and security goals.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth.

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.