Safety Security Dispatcher

Responsibilities

Receives and coordinates requests for assistance from Safety/Security personnel within Legacy Health and with external community partners.

Provides quick, accurate, professional, and courteous service in all communications and interactions.

Applies working knowledge of applicable regulations, laws, techniques, and procedures to ensure compliance and effectiveness.

Follows established protocols and procedures consistently in all situations.

Communicates necessary services to Safety/Security Officers or other relevant departments promptly.

Responds calmly and efficiently to emergency situations.

Maintains accurate logs, records, and call lists.

Completes and submits reports in a timely manner.

Qualifications

• Education: High School Diploma or equivalent required. Associates of arts degree in Criminal Justice, Communications, or equivalent preferred.
• Experience: Minimum two years experience in Corrections, Military, Law Enforcement, First Responder, or related Security. Minimum one year experience with heavy public contact and an emphasis on customer service. One year experience as a Legacy Safety/Security Officer preferred.
• Experience: Experience with dispatch related software and equipment.
• Licenses: Successful completion of both classroom portion of MOAB training certification within 120 days of the first day of placement within the department and then recertification every two years thereafter. DPSST (Department of Public Safety Standards and Training) unarmed professional temporary certification (PS 20) or current DPSST unarmed professional certification required upon placement.

Skills

• Accepts and follows direction.
• Makes sound decisions quickly and logically.
• Copes with the physical and mental demands of a dynamic environment.
• Calmly deals with people in emergent situations.
• Works well in a fast-paced, multiple activity environments.
• Communicates well both verbally and in writing.
• Works in a self-directed manner.
• Maintains excellent rapport with public and co-workers.
• Prioritizes tasks.
• Maintains excellent body mechanics.
• Keeps keyboard skills and ability to navigate electronic systems applicable to job functions.
• Exhibits excellent customer service skills.
• Exhibits excellent written and verbal communication skills.
• Is detail-oriented.

Pay

USD $27.12 - USD $38.77 /Hr.

Benefits

To learn more about our employee benefits, please click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you