Safety Manager

About the role

The Safety Manager provides strategic leadership and operational oversight for safety, security, emergency preparedness, and risk reduction across Damien Center programs and facilities. This role serves as a key point of contact for law enforcement and emergency responders while supporting day-to-day safety operations, including physical security and organizational readiness.

Responsibilities

• Develop, implement, and annually review organization-wide safety, security, emergency preparedness, workplace violence prevention, and weather-related response plans grounded in trauma-informed practices.

• Collaborate with clinical and nonclinical departments to ensure safety protocols address the unique needs of medical, dental, behavioral health, pharmacy, housing, harm reduction, and food security programs.

• Conduct risk assessments in high-risk areas (e.g., syringe services, pharmacy, food pantry, behavioral health) and implement practical, trauma-informed safeguards.

• Maintain safety documentation, including Safety Data Sheets (SDS), drill logs, emergency signage, and training records.

• Ensure safety practices, communications, and emergency protocols are inclusive, accessible, and responsive to individuals with disabilities, language barriers, and mobility limitations.

• Monitor safety trends and metrics to identify risks and implement continuous improvement strategies.

• Respond to and coordinate life safety incidents, including fire alarms, severe weather events, and behavioral or medical emergencies during business hours.

• Serve as the primary liaison for fire/life safety inspections and alarm monitoring services. Lead organization-wide drills and tabletop exercises simulating high-risk scenarios (e.g., active threat, severe weather, mass casualty events).

• Coordinate safety planning for off-site programs, outreach initiatives, mobile units, housing services, and large-scale public events. Partner with local emergency management agencies and public safety entities to support coordinated preparedness and response planning.

• Provide non-clinical support during behavioral health or substance-use-related incidents, including de-escalation assistance and coordination with clinical staff. Support post-incident reviews and planning to improve safety responses.

• Oversee contract security personnel and adjust coverage based on operational needs, events, or risk levels. Manage access control systems, surveillance systems, and security infrastructure.

• Collaborate with IT and HR on badge access, visitor management, and security protocols. Serve as the primary point of contact for law enforcement, alarm monitoring providers, and emergency services.

• Provide direct supervision, coaching, and leadership to Safety Specialist(s) to ensure effective daily safety operations. Serve as backup support to maintain continuous safety coverage when needed.

• Oversee the safety and regulatory compliance of agency vehicles, including inspections, maintenance, and usage policies.

• Partner with the Senior Compliance Manager to align safety programs with regulatory and organizational standards. Oversee incident reporting systems, investigations, and documentation to ensure accuracy, timeliness, and compliance.

• Manage the Med Trainer incident reporting system and support staff accountability, including follow-up on Code of Conduct violations.

• Perform other duties as assigned.

Qualifications

• High School Diploma or GED

• Minimum of five (5) years of experience in safety, facilities safety, or risk management

• Current American Red Cross BLS Instructor certification or ability to obtain within six (6) months of hire

• OSHA 30-Hour General Industry or Healthcare certification or ability to obtain within twelve (12) months of hire

• Bilingual proficiency in English and Spanish preferred (Additional $2000 in annual compensation added for this skill)

• Experience developing and delivering instructor-led or eLearning training

• Familiarity with incident management or reporting software

• Experience working in healthcare, behavioral health, community health, or harm reduction settings, including communities affected by HIV/AIDS or social/structural barriers

Benefits

• 150 hours of PTO in the first year followed by 195 hours per year moving forward.
• 12 paid holidays.
• Medical coverage options include a PPO plan or an HDHP.
• Dental & Vision plans.
• Health Savings Account or Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• Employee Assistance Program.
• 403b Retirement Account with 5% matching and 100% vesting after 90 days.
• Life Insurance @ 2 times the annual salary.
• Voluntary Life Insurance Plan including spouse and child coverage options.
• Short- & Long-Term Disability Plans.
• Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges.
• Professional Development Opportunities.
• Tuition Assistance.
• Annual performance review that includes an annual performance-based salary increase.

Pay

$60,000 annually

Schedule

Full-time