Safety Communications Operator

About the role

Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data, and arranging for the dispatch of officers to the scene of complaint.

Responsibilities

• Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams
• Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities
• Gathers and relays information according to standard processes and procedures
• Maintains lists and logs, preparing records and reports as requested
• Provides solutions to problems in situations that may be atypical or infrequently occurring
• Evaluates and selects solutions from established options/procedures
• Impacts the own team through the quality of the services or information provided
• Utilizes working knowledge and learned skills to perform various activities for the job
• Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area
• Communicates through the regular exchange of information, ranging from routine to complex; ensures that objectivity and sensitivity are applied in communication

Requirements

• High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary

Qualifications

Minimum Qualifications: High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary

Skills

Not specified

Benefits

Not specified

Pay

Anticipated Hiring Range: $17.00 - $20.75

Schedule

Not specified

Benefits

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

Internal Applicants Only

University Title: SAFETY COMMUNICATIONS OPERATOR

Application Materials

Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.

Application Instructions

Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html

Limit document name

Limit document name to 50 characters.

Maximum size limit

Maximum size limit is 11MB.

Technical Issues

If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.