Safety Ambassador

Department Summary

At UCLA Housing & Hospitality Services (H&HS), you become part of UCLA's tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors. We believe there's more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&HS team members enjoy significant opportunities for professional and personal growth in a supportive work environment. No matter what your role, you will join more than 2,600+ H&HS team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve.

About the Role

The Safety Ambassador plays a crucial role in ensuring the safety and security of UCLA Housing facilities, guests, staff members, and physical assets. This position acts as a liaison with the University of California, Los Angeles Police Department, Fire Department, and other emergency departments. Key responsibilities include:

• Routine tasks such as daily customer service interactions with residents and guests
• Perimeter checks
• Completing daily shift reports
• Completing incident reports as necessary

Responsibilities

The incumbent must be available to work nights, weekends, and some holidays. Responsibilities include:

• Ensuring the safety and security of UCLA Housing facilities
• Liaison with the University of California, Los Angeles Police Department, Fire Department, and other emergency departments
• Performing routine tasks such as daily customer service interactions with residents and guests
• Completing incident reports as necessary

Qualifications

• 2-3 years Experience in security, loss prevention or related field (Preferred)
• 1-2 years Experience in security, loss prevention or related field (Required)
• 1-2 years Working knowledge of security and safety procedures (Preferred)
• At least one year of experience in security, loss prevention or related field. (Required)
• Working knowledge of security and safety procedures. Demonstrated ability to address emergency situations. (Required)
• Ability to set goals and priorities, which accurately reflect the relative importance of job responsibilities, when faced with fluctuating workloads, pressure of deadlines and competing requirements. (Required)
• Ability to establish and maintain effective working relationships with staff, coworkers, and other University personnel and interact diplomatically with a diversified public. (Required)
• Working knowledge of surveillance and access control systems. (Preferred)
• Working knowledge of Microsoft Suite products. (Required)
• Ability to perform duties independently and with a great degree of accuracy, while meeting established deadlines. (Required)
• Skill in performing a variety of duties, often changing from one task to another of a different nature. (Required)
• Ability to speak concisely and logically, using grammatically correct language to convey information and explain policies and procedures in a professional manner. (Required)
• Experience in writing routine business correspondence and reports using grammatically correct language. (Required)
• CPR and First Aid Training certificate. (Preferred)
• Ability to drive a University vehicle in order to travel to various work locations to perform patrols and inspections and respond to circumstances as they arise. (Required)

Benefits

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.