Safeguards Account Access & Enforcement Operations Specialist

Join a fast-moving safeguards team helping shape high-stakes access and enforcement decisions that support safety, trust, and operational quality. This six-month role is ideal for a thoughtful generalist who can apply sound judgment, manage sensitive review work, and contribute to processes that may later be automated. Responsibilities Review access requests tied to AI research and evaluate whether proposed use cases are credible and policy-alignedHandle access decisions and offboarding for restricted-region and national-security-sensitive casesInvestigate compromised accounts and leaked credentials, then support remediation efforts with customersAssess appeals of enforcement actions and provide clear written recommendations to uphold or reverse decisionsReview returning accounts and related account clusters to determine linkage, abuse patterns, and appropriate actionSupport case-by-case review work that helps enforcement leads and on-call teams focus on policy, detection, and escalationsContribute to a team operating in a high-volume environment with strong attention to turnaround expectations and accuracy Skills Experience making policy-driven decisions in a structured review or operational environmentAbility to assess sensitive cases with sound judgment, consistency, and attention to detailWorking familiarity with machine learning concepts or AI-adjacent workflows for research-use evaluationBackground in sanctions screening, export controls, trade compliance, or similar geo-sensitive review workHands-on experience with account compromise, account takeover, or credential abuse investigationsExperience reviewing enforcement appeals or customer disputes and writing concise rationalesAbility to evaluate account linkage using multiple signals and evidenceStrong written communication skills and comfort documenting decisions clearly Preferred Skills Experience in trust and safety, policy operations, security operations, incident response, fraud, or risk analysisFamiliarity with multi-accounting, recidivism, or ban evasion investigationsExperience using SQL or link-analysis tools to support case reviewBackground in customer-facing resolution work or dispute handlingAbility to adapt quickly in a role where demand may change as automation expands Horizontal Talent is committed to fostering a welcoming, inclusive environment where people of all backgrounds can contribute and succeed. We value diversity, equity, and inclusion as essential to building strong teams and better outcomes, and we encourage candidates from all experiences and perspectives to apply. By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.