Account Operations Specialist

Job Description

Assist Account Manager with carrier relationships and selection.
Negotiate rates and schedule shipments.
Use HERO software for tracking and management.
Maintain contact with carriers for smooth delivery.
Review carrier performance for future shipments.
Act as liaison between clients, carriers, and shippers.
Track changing rates and choose the best deal.
Resolve in-transit issues and ensure on-time delivery.
Track and document shipment costs.
Handle customer claims and payment issues.
Enter and update shipment info in software.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 1+ year in freight brokerage or logistics preferred.

Skills Needed

• Strong customer service and communication skills.
• Detail-oriented with the ability to multitask.
• Motivated and thrives in a fast-paced environment.
• Quick learner and problem solver.

Top Notch Training

• Hands on learning with dedicated team
  Peer mentorship
  Operational excellence reviews
  2 week new hire training

Mega Awesome Perks

• Commission on Account
• Medical, dental, vision, and life and disability insurance
• 401(K) matching
• Birthday celebrations
• Health and wellness initiative including gym membership
• Annual parties
• PTO and Flex holidays
• Company sponsored outings

About the Role

MegaCorp Logistics is a fast-growing third-party logistics company ranked as one of the top 30 brokerage companies and top 100 logistics companies in the US. We are committed to finding successful solutions for our clients and providing a competitive benefits package including unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many other perks.

Benefits

We offer a comprehensive benefits package that includes:

• Medical, dental, vision, and life and disability insurance
• 401(K) matching
• Birthday celebrations
• Health and wellness initiative including gym membership
• Annual parties
• PTO and Flex holidays
• Company sponsored outings

Schedule

This is an hourly full-time position with commission.

Pay

$36,000 - $36,000 USD