Safe and Secure Ambassador-Deerfield Mall

Responsibilities

• Support sales by engaging customers and associates at the front of the store with a strong command presence, a smile, and eye contact.
• Provide in-store support during life safety, emergency response, and safety incidents.
• Collaborate with RAPM (Regional Asset Protection Manager) to follow up on safety and security incidents.
• Problem-solve extreme store events using brand de-escalation tactics.
• Aid the store team in driving a strong physical security culture by educating and upholding all BBW policies and procedures.
• Educate and develop the store team regarding shortage and safety behaviors.
• Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with RAPM and store leadership team (SLT).
• Aid in, document, and communicate all merchandise recoveries using BBW tools.
• Aid in Shrink Protection Program (SPP) assessment follow up and execution on action plans.
• Submit appropriate documentation in the system for all organized retail crime (ORC) incidents following BBW AP policies and procedures.
• Work with law enforcement and RAPM to identify and resolve open cases.
• Aid the SLT with modeling working safely, while maintaining a clean store.
• Demonstrate a culture of ethical conduct, safety, and compliance.

Qualifications

• Must be 18 years of age or older.
• Meet any state or local certification/license and/or other legal requirements related to the position.
• Flexible work availability to include nights, weekends, and holidays.
• Ability to stand for extended periods of time.
• Effective communication.
• Experience in learning and adapting to different technology needs and changes.
• Strong ability to work independently and with a team.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations.
• Dental coverage, and vision coverage for frames and eye exams.
• Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
• On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it … daily, weekly, or whenever a need arises.
• 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!