SAD Officer

Bank of Hope is seeking a detail-oriented professional to support the Special Assets Department (SAD) in loan underwriting, portfolio management, and compliance.

Responsibilities

• Attend trainings and meetings to learn and familiarize with the Bank’s established loan policies and procedures.
• Assist the SAD Senior Officer and Team Leader with various facets of loan underwriting and required due diligence.
• Comply with all Bank guidelines, procedures, eligibility requirements, and regulatory requirements, including Bank Secrecy Act-Anti Money Laundering, OFAC, US Patriot Act, Privacy Act, and Community Reinvestment Act.
• Assist and accompany the Team Leader or Portfolio Manager on site visits, including on-site interviews and collateral inspections.
• Under the direction of the Team Leader or Portfolio Manager, order and review appraisal and environmental reports, if applicable.
• Draft and present various reports for supervising officer’s review; make revisions promptly and accurately as directed.
• Underwrite and assist the Team Leader in preparing Commercial Credit Memorandums (CCMs) and other internal approval requests under supervision; present work products to the appropriate lending authority for approval.
• Monitor and handle the portfolio of assigned accounts; work closely with the Team Leader to formulate strategies involving collection, workout, liquidation, and litigation.
• Collaborate with outside vendors such as attorneys, foreclosure companies, asset search companies, and title companies to monitor or facilitate the collection of problem loans.
• Maintain loan and Special Assets working files—both electronic and physical—in accordance with departmental guidelines.
• Follow established desktop procedures in performing duties and responsibilities.
• Follow up on loan document covenants, including collection of annual tax returns, financial statements, quarterly compliance certificates, and annual reviews for existing loan portfolios.
• Conduct at least one CRA call each quarter and participate in community affairs to identify needs and enhance the Bank’s CRA activities.
• Maintain proper record-keeping of all relevant documents for assigned loans.
• Serve as the primary contact for the Bank, communicating with obligors and involved third parties on assigned loans.
• Assess and analyze problems on loans through site visits, obligor interviews, and loan file reviews.
• Identify and report significant document discrepancies pertaining to loans and collateral.
• Collect and analyze information for loan workouts, collateral liquidation, and legal actions.
• Exercise prudent judgment in the care, preservation, and liquidation of collateral to minimize liability for the Bank.
• Recommend and discuss workout or liquidation strategies to minimize loss and maximize recovery.
• Initiate and monitor liquidation and legal actions carried out by outside professionals.
• Periodically and accurately report to management on the status of assigned problem loans (e.g., monthly SAD Status Log, SAD Meeting Report, OREO Status Report, Classified Asset Report, Charge Off/Recovery Log, Charge Off Status Log).
• Negotiate with obligors, third parties, buyers, and vendors on terms and conditions, subject to final approval by the appropriate authority.
• Comply with the Bank’s security program, including reviewing and adhering to the End-User Computing Agreement.
• Acquire knowledge of computer systems related to assigned job functions and stay current on industry trends to safeguard the Bank against data leaks, identity theft, fraud, and security threats.
• Report suspicious activities to the manager, Chief Risk Officer, or Information Security Officer.

Requirements

• Bachelor’s Degree (or equivalent combination of experience and education).
• Previous experience working in team settings.
• Good oral communication skills; ability to define problems, collect data, establish facts, and draw conclusions.
• Excellent written and oral communication skills; ability to communicate effectively and project a professional image in writing, in person, and over the phone.
• Ability to respond effectively to sensitive inquiries or customer complaints.
• Strong analytical skills, including the ability to define problems, collect data, establish facts, and draw conclusions.
• Accurate typing/keyboarding skills; proficiency in basic computer applications, including word processing, spreadsheet software, and email.
• High level of ethical behavior and adherence to the Code of Conduct.
• Flexibility to adapt to changes in the work environment.
• Ability to study and apply new information.
• Strong initiative, task prioritization, time-management, problem prevention, and problem-solving skills.
• Ability to work accurately with close attention to detail.
• Ability to maintain confidentiality of sensitive information.
• Professional and tactful interaction with co-workers, customers, and outside agencies.
• Work ethic that includes neatness, punctuality, and accuracy.
• Professional, businesslike appearance and demeanor.
• Ability to travel on short notice and drive long distances.

Pay

$24.04 – $28.85 hourly + bonus + benefits. Salary ranges are determined based on qualifications, level, and location.