SaaS Platform Engineer
The Opportunity
CapTech is seeking a SaaS platform engineer to play a hands-on role in the engineering, administration, and evolution of our enterprise application ecosystem. This is not a traditional "support-only" role. You will serve as a technical owner and subject matter expert for critical SaaS and cloud platforms, driving automation, security, scalability, and user experience improvements across the organization. You'll partner closely with ITOperations, InfoSec, and Business teams to design solutions that scale and you'll have the autonomy to influence tooling, architecture, and operational standards. If you enjoy deep technical problem-solving, building elegant automation, and improving how modern enterprises actually work, this role offers meaningful scope and visibility.
What You'll Do
- Act as a technical owner for a portfolio of SaaS and select on-premises platforms supporting CapTech employees
- Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight
- Design, implement, and continuously improve application configurations, integrations, and access models
- Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes
- Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot)
- Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns
- Partner with Security and IT Leadership to enforce least-privilege access, governance controls, and audit readiness
- Influence change management practices aligned with ITIL, balancing agility and stability
- Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions
Qualifications
Experience & Expertise:
- Experience supporting and administering complex cloud-based SaaS environments in professional or enterprise settings
- Demonstrated ability to operate as a trusted technical advisor and escalation point
- Experience administering Microsoft 365 (including Entra ID, Power Platform, Intune, and Copilot)
- Experience with Azure, AWS, and Google Cloud Platform
- Platform configurations across a diverse portfolio of SaaS solutions
- Strong PowerShell scripting skills
- Comfort working in macOS and Windows CLI environments
- Understanding of identity, authentication, and authorization models
- Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions
Mindset & Approach:
- Customer-focused, but systems-minded—you fix root causes, not just symptoms
- Comfortable operating with autonomy and accountability
- Curious about AI, automation, and emerging tools—and pragmatic about applying them responsibly
- Strong communicator who can engage effectively with both technical and non-technical stakeholders
Benefits
We offer a variety of career paths based on your skills and passions, with customizable career progression and a comprehensive benefits package. Alongside traditional benefits including generous PTO, health coverage, disability insurance, and paid family leave, we've launched extended benefits to help meet employees' needs:
- Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
- Modern Health – A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families
- Carrot Fertility – Inclusive fertility and family-forming coverage for all paths to parenthood, including adoption, surrogacy, fertility treatments, and pregnancy, with opportunities for employer-sponsored funds
- Fringe – A company-paid stipend program for personalized lifestyle benefits, ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, and fitness
- Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into day-to-day operations
- Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities
- 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness
Pay
The base pay range for this role is $90,000–$125,000. Compensation will be commensurate with the candidate's skills, total relevant experience, job level, and geographic location.
Additional Information
At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
This response is AI-generated, for reference only.