RxARECARE Supervisor

About the Role

PANTHERx is the nation’s largest rare disease pharmacy, dedicated to providing uncompromising quality and superior health outcomes for patients living with rare and devastating diseases. We are seeking inspired, compassionate problem solvers who thrive in a dynamic healthcare environment and are committed to achieving the highest quality outcomes for our patients.

At PANTHERx, employees are the driving force behind our mission. We cultivate talent, encourage growth, and support career exploration within the organization. As the RxARECARE Supervisor, you will lead operations activities for specific teams, ensuring the successful execution of the RxARECARE program, which includes patient onboarding, engagement, adherence programs, quality, coaching, and training.

Responsibilities

• Leads the RxARECARE team to provide services to patients and partners.
• Distributes daily responsibilities to ensure all patient engagement activities are handled.
• Evaluates and acts on daily reports regarding operations to exceed partner expectations.
• Hires and trains staff, including pharmacists, nurses, and support roles, to support business operations.
• Performs monthly call monitoring for each team associate and coaches on identified issues.
• Participates in implementing new business programs and creating operational support materials.
• Coordinates processes and ensures compliance with REMS programs (when applicable).
• Conducts staff training for new processes or process changes.
• Participates in leadership meetings to discuss staff needs and accomplishments.
• Attends RxARECARE Workgroup meetings.
• Completes and delivers team members' annual reviews.
• Staffs within the team as needed to support current business.
• Handles additional projects and activities as assigned.

Requirements

• Doctor of Pharmacy or Pharmacy degree from an ACPE-accredited institution.
• Active and unrestricted Pharmacist licensure for the state of Pennsylvania.
• Current enrollment in NABP Verify.
• Registration with the North Carolina Board of Pharmacy as an NABP Verified Pharmacist; or willingness to obtain registration upon hire.

Preferred Qualifications

• 3 years of experience as a practicing, licensed pharmacist in a specialty pharmacy.
• 2 years of experience in a leadership role, managing team members.

Work Environment

This position operates in a well-lit, mail order distribution pharmacy environment. The role routinely uses pharmaceutical equipment and safety supplies.

Physical Demands

• Ability to stand for extended periods of time.
• Ability to lift up to 20 pounds.
• Ability to utilize computers and bar code scanners.
• Must be able to use proper personal protective equipment, including gloves, eye protection, and face masks when needed.

Reasonable accommodations will be made for individuals with disabilities to perform the essential functions of the job.

Benefits

• Hybrid, remote, and flexible on-site work schedules (based on position).
• Comprehensive benefits package, including medical, dental, vision, health savings, and flexible spending accounts.
• 401K with employer matching.
• Employer-paid life insurance and short/long-term disability coverage.
• Employee Assistance Program.
• Generous paid time off for full-time employees; limited paid time off for part-time employees.
• Paid holidays.