Reimbursement Supervisor - Healthcare

About the role

The Collections Supervisor leads a team responsible for resolving denied and unpaid claims, driving operational performance, and improving collections outcomes across the Ambulatory, Monitoring & Diagnostics (AM&D) business. Oversee day-to-day collections activities, ensuring the timely and accurate resolution of denials, unpaid claims, and outstanding invoices while maintaining accountability for team results. Manage daily team operations while actively supporting collections workflows, establishing policies and procedures, and providing coaching and performance feedback to drive productivity, quality, and collection goals. Analyze denial trends, productivity metrics, and operational data to identify root causes, prioritize work, and drive continuous process improvement.

Requirements

Candidates must have 1+ years of experience in Revenue Cycle Management, Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent, or a Bachelor’s Degree; alternatively, 4+ years of experience with vocational education is acceptable.

Required skills include medical billing, revenue cycle management, reimbursement processes, denial management, and payer relations, with a strong understanding of insurance carriers and the claims and denials process. Ability to leverage reporting tools and performance metrics to drive operational excellence is expected.

Applicants must be effective people leaders and strategic thinkers with strong analytical, problem‑solving, and communication skills.

Must be able to satisfy the minimum Physical, Cognitive and Environmental job requirements (with or without accommodation).

Must reside in or within commuting distance to Malvern, PA or Chicago, IL and possess US work authorization (no sponsorship considered).

Schedule

This is an office‑based role requiring in‑person work at least three days per week; onsite roles demand full‑time presence in the company’s facilities.

Pay

The pay range for this position in Malvern, PA and Chicago, IL is $65,000 to $103,000. Actual base pay may vary within the range based on job‑related knowledge/skills, experience, business needs, geographical location, and internal equity. Additional compensation