Reimbursement Supervisor

Responsibilities

• Train, mentor, and support new and existing employees on departmental processes, procedures, and best practices
• Assign, prioritize, and monitor daily workloads to ensure timely and accurate completion of team objectives
• Analyze reimbursement and operational trends, escalating findings and recommendations to the Reimbursement Manager as appropriate
• Research and investigate claims in response to internal and external inquiries, ensuring thorough and timely resolution
• Participate in cross-functional meetings to evaluate, improve, and communicate reimbursement processes and procedures
• Develop, maintain, and distribute standard and ad hoc reports to support operational performance, productivity, and strategic decision-making
• Collaborate with clinics and internal departments to coordinate requests, resolve issues, and ensure effective communication and service delivery
• Support departmental initiatives and contribute to process improvement efforts that enhance efficiency and compliance
• Perform additional duties and special projects as assigned by the Reimbursement Manager or departmental leadership
• Maintain a clean and safe work environment

Requirements

• Education: High school diploma or equivalent
• Certifications/Licensure: Certified Coder preferred, but not required
• Experience: Minimum of 3 years in experience in Healthcare Revenue Cycle, previous knowledge of Full-Cycle Revenue Management, knowledge of payers guidelines in regards of Reimbursement methods and timing, knowledge of HIPAA regulations
• Technical Skills: Proficient in the use of Microsoft Windows operating systems and related business applications, working knowledge of Epic electronic health record (EHR) systems preferred; ability to quickly learn and navigate healthcare software applications, superior knowledge of medical insurance billing practices and able to clearly explain to as needed
• Soft Skills: Superior communications skills, both written and verbal, able to set priorities and meet deadlines, excellent customer service skills, strong organizational skills, ability to draw conclusions and propose ideas
• Physical Requirements: Stand or sit for extended periods of time

Pay

Base salary offers for this position may vary based on factors such as location, skills and relevant experience.

Benefits

• Medical
• Dental
• Vision
• Life and AD&D insurance
• Long and short term disability
• 401k program with company match and profit sharing
• Wellness program
• Health savings accounts
• Flexible savings accounts
• ID protection plan
• Accident, critical illness and hospital benefits