RVP, Strategic Accounts

About the role

We’re looking for a full-time RVP, Strategic Accounts to join the Sales team reporting to the Senior Vice President, Sales. This role is a remote role based in the USA.

Responsibilities

• Own and deliver the strategic segment’s annual bookings plan, with primary emphasis on new logo acquisition, competitive displacement, and multi-product expansion into the world’s largest enterprise accounts
• Build and lead a team of Strategic Account Executives focused on winning new business, recruiting, coaching, and developing sellers who thrive on opening new relationships, closing complex deals, and growing Gainsight’s footprint
• Drive pipeline generation and maintain strong forward-looking coverage across the team, setting the pace for outbound prospecting, account-based engagement, and executive relationship development
• Personally engage as an executive sponsor on the largest and most complex opportunities, including C-level prospecting, deal strategy, competitive positioning, and negotiation on high-value transactions
• Orchestrate multi-product selling across Gainsight’s solution portfolio including customer success, community, education, AI agents, and conversational intelligence to land larger initial deals and drive platform-level adoption
• Collaborate cross-functionally with Customer Success, Solution Consulting, RevOps, Product, Marketing, and Professional Services to accelerate deal cycles, ensure strong post-sale handoffs, and deliver customer outcomes that fuel expansion and advocacy
• Manage the full commercial lifecycle for your segment, including renewals, ensuring the team protects revenue while staying focused on growth
• Deliver accurate, rigorous forecasts through structured deal reviews and pipeline inspection, providing clear visibility to senior leadership on segment performance, risks, and opportunities

Requirements

• 10+ years of enterprise SaaS sales experience with at least 5 years of sales management experience leading teams of Enterprise Account Executives
• Consistent track record of meeting or exceeding bookings targets, with a strong emphasis on new logo acquisition and winning in competitive enterprise environments
• Proven ability to build and lead high-performing sales teams creating pipeline, opening new accounts, securing renewals and closing large deals
• Proven experience owning retention outcomes for high-value enterprise accounts
• Experience leading multi-product sales motions across a portfolio of solutions
• Demonstrated ability to personally engage in and close complex, high-value enterprise deals involving multiple stakeholders, long sales cycles, and executive-level relationships
• Brings disciplined operating practices around pipeline generation, forecasting, and performance management in a data-driven sales culture

Qualifications

• Must have a bachelor’s degree or equivalent experience
• Must have a valid driver’s license and reliable transportation
• Must be able to travel approximately 40% of the time for customer meetings, executive briefings, team events, and company onsites

Skills

• Strong skills in new business acquisition, executive relationship building, and data-driven pipeline and forecast management

Benefits

Actual compensation may vary based on factors such as skills, experience, and location. We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Pay

The starting base salary range for this role is $200,000 - $215,000 USD annually. This role is also eligible for commission based on performance and participation in Gainsight’s equity program.

Schedule

This role is a remote role based in the USA. This role requires travel (~40%) for customer meetings, executive briefings, team events, and company onsites.