RV Rental, Marketing & Administrative Assistant

About the role

Olathe Ford RV Center is looking for a motivated, dependable, and outgoing individual to assist several areas of our dealership, including our Rental, Service, Sales, and Marketing departments. This is not a sit-at-a-desk-all-day position. Responsibilities vary daily and may include photographing RVs, helping rental customers, scheduling appointments, creating short videos, or assisting the Service Department with clerical work. The ideal candidate is a strong communicator, detail-oriented, friendly, outgoing, and able to follow established procedures while managing multiple priorities accurately and thoroughly.

Responsibilities

• Photograph RV inventory and ensure units are presented professionally
• Create short-form videos and other content for RV inventory, social media, and marketing
• Edit photos and upload inventory photos and content to the website
• Assist with social media content and dealership marketing
• Help the Rental Department with customer paperwork, reservations, and appointment scheduling
• Answer incoming rental calls and assist both new and existing rental customers
• Prepare rental paperwork and customer information before appointments
• Check in and inspect rental RVs when they return from trips
• Document mileage, condition, damage, and other return information accurately
• Assist the Service Department with clerical duties and appointment scheduling
• Enter and maintain accurate customer and vehicle information in dealership systems
• Learn and effectively use CRM, DMS, scheduling, and other dealership software
• Assist with additional administrative and operational duties as needed

Requirements

• Excellent verbal and written communication skills
• Friendly, professional, outgoing, and comfortable working directly with customers
• Comfortable appearing in photos or videos when needed
• Dependable, punctual, and able to maintain strong attendance
• Excellent organizational and time-management skills
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Strong attention to detail and ability to follow established procedures
• Ability to take direction and complete tasks accurately
• Resourceful and proactive when questions or issues arise
• Comfortable learning new software and technology
• Understands the importance of teamwork and communication between departments
• Ability to work effectively with employees and customers at all levels
• Takes ownership of assigned responsibilities and follows tasks through to completion

Qualifications

Experience with CRM or DMS systems, social media, photography, photo editing, customer service, scheduling, or the RV/automotive industry is a plus, but we are willing to train the right person.

Benefits

• Health, Dental, and Vision Insurance
• Company-Paid Life Insurance
• 401(k) with Company Match
• Paid Personal Days
• Paid Vacation Days
• Paid Holidays
• Paid Volunteer Day
• New Vehicle Discounts
• RV Rental and Purchase Discounts
• Discounts on Products and Services