RV Operations Manager | Bar Run Golf & RV Resort

The Perks

The Perks Eligibility of perks is dependent upon job status
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

About the Role

At Bar Run Golf & RV Resort, we believe in creating exceptional experiences for our guests. As the RV Operations Manager, you will be responsible for overseeing the smooth operation of various departments within the resort.

Responsibilities

• Manages all aspects of the reservations, housekeeping, outsides services, and recreation department.
• Recruits, onboards, trains, and schedules applicable departments.
• Ensures adequate coverage during all operational hours.
• Operates the PBX equipment by answering incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests in accordance with established standards.
• Responds to inquiries and assists guests in making reservations for all facets of the operation, including, but not limited to lodging, dining, recreation, etc.
• Aids the Sales and Marketing Team by entering group bookings and VIP reservations.
• Receives, sorts, and distributes guest mail, messages, and faxes.
• Maintains confidentiality of all guest information and pertinent hotel data.
• Keeps accurate and complete records of reservations, messages, and other required information.
• Assists fellow team members when possible and appropriate.
• Brings the departments shift to a sense of finality.
• Adjusts rate specials and discrepancies.

Requirements

• 2+ years previous experience managing operations.
• Strong written and verbal communication skills required.
• Strong working knowledge of hotel front office, housekeeping operations, and accounting procedures.
• Strong working knowledge of the hotel’s property management and point of sale systems.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint, and Excel.
• Financial management skills, including budget management, expense control, and analysis of Profit and Loss statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling, and relationship-building.