RV Delivery Coordinator

Responsibilities

• Conducting detailed walkthroughs of RV units with customers, demonstrating how to operate all systems and features.
• Explaining maintenance requirements and safety procedures in a clear and friendly manner.
• Answering customer questions and addressing concerns during the walkthrough process.
• Ensuring each customer fully understands their RV's functionality before delivery is complete.
• Coinciding with the service and sales departments to ensure RVs are ready for presentation.
• Reviewing checklists to confirm that all necessary features and items are in place and functioning properly.
• Maintaining a clean, organized, and professional delivery area.
• Providing excellent customer service to ensure customer satisfaction and confidence in their new purchase.
• Aiding with documentation and paperwork as needed.

Requirements

• Prior experience in customer service, technical demonstration, or a similar role (experience with RVs is a plus).
• Basic understanding of RV systems (plumbing, electrical, propane, etc.) or willingness to be trained.
• Strong communication and presentation skills.
• Friendly, patient, and professional demeanor.
• Detail-oriented and organized with the ability to follow checklists and processes.
• Comfortable working outdoors in various weather conditions.
• High school diploma or equivalent.

Benefits

• Competitive wages
• 401(k)
• Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident, and Hospital Indemnity Coverage
• Employee Assistance Program (EAP)
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday Pay