RT Ops Infrastructure Spec Prin

Real Time Operations Infrastructure Specialist Principal – Procurement and Licensing

About the role

This Principal role establishes an advanced understanding of Transmission Operation Systems infrastructure and processes. You will lead planning, building, and maintaining IT/OT Infrastructure systems (hardware and software) for 24/7/365 critical real-time operations facilities. Responsibilities include producing technical documentation, ensuring compliance with regulatory standards and company policies, monitoring system performance, resolving issues, and serving as a subject-matter expert for OT Infrastructure systems. The role promotes a team culture of consistency, transparency, adaptability, and accountability.

Responsibilities

• Lead infrastructure projects, initiatives, and incidents involving Infrastructure technology.
• Maintain multiple moderate-to-advanced complexity infrastructure assignments while promoting adherence to infrastructure policies and goals.
• Work with Project Managers and customers to scope Infrastructure computing requirements, scalability, and budget.
• Obtain vendor quotes and revisions; document customer requests and quote revisions for audit readiness.
• Order Infrastructure hardware and licenses, provide shipping contacts and instructions, and receipt for material.
• Coordinate and ensure adequate control center computer room cabinet and rack space, power, cooling, and cabling for Infrastructure projects.
• Work with vendors and corporate resources to account for license usage and determine necessary procurement needs.
• Monitor and project Infrastructure system hardware lifecycle requirements.
• Work with leadership to determine Infrastructure hardware and licensing budget needs.
• Guide team efforts in ensuring operating systems, firmware, and software packages are up to date.
• Review and approve process documentation; ensure team members receive proper training on processes.
• Participate in regular system restoration tests.
• Ensure adequate, redundant, and balanced virtual computing resources.
• Standardize, coordinate, and provide technology support among all control centers.
• Ensure regular testing and monitoring of control center environment variables and equipment.
• Consider alternative courses of action and select the best options according to the intended infrastructure posture.
• Serve as a backup level 2 support contact for resolving issues.
• Guide team members in understanding the impact of infrastructure and business decisions on the enterprise.

Requirements

• Minimum of an Associate’s degree in an applicable area OR equivalent education and experience of a high school diploma/GED and two (2) years of relevant experience in an applicable area or certification in an applicable area. Applicable areas include: IT/OT System Administration, IT/OT Application Support, Cyber Security, ADMS/DMS/EMS/OMS/SCADA.
• Bachelor’s degree is strongly preferred; advanced degree is an added plus.
• Eight (8) years of applicable experience with five (5) years of domain experience in a related role.
• CompTIA A+ or other Computer Science certification strongly preferred.
• Experience with procurement through Maximo and ServiceNow preferred.
• Exceptional leadership, communication, and strategic planning skills.
• Demonstrated experience managing highly complex efforts.
• Demonstrated expert-level understanding of physical and virtual computing infrastructure.

Schedule

On-site at one of the following locations: New Albany, OH; Corpus Christi, TX; Roanoke, VA; Shreveport, LA.

Pay

Salary range: $116,255.00 – $151,132.50 (Grade SP20-009).

Benefits

AEP offers a comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Physical Demands

Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.