RSR Driver - Route 15

Job Summary

The Route Relief/Utility RSR supports the Service Department in meeting customers' needs through up-selling/cross-selling and providing superior customer service. Main duties include covering routes, performing service-related tasks, and assisting in various other tasks.

Essential Functions

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes.
• Run routes as needed for holidays, vacations, or other vacancies.
• Assist in rush deliveries, renewals, audits, training, and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell, sample all lines of service or product, and ensure a profitable product mix.
• Participate in promotions and contests, training, and audits.
• Follow company policies/procedures regarding new customers, managing customer needs, and all aspects of service.
• Build relationships, communicate openly, educate customers, and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
• Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments.
• Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts.
• Service items such as facility maintenance products.
• Monitor and report competitive activity.
• Keep service agreements current and renewed.
• Return from route and offload soiled textiles in the receiving area of the facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• Support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid Drivers License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills and team player.
• Recognize colors, sizes, and types of product and count, add, and subtract accurately.

Education

• High School graduation or similar experience.

Travel Requirements

Daily, by delivery vehicle within a route.

Typical Environmental Conditions

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Physical Activity

• Sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Benefits

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About the Role

We are Alsco Uniforms, a worldwide leader in the uniform and linen rental industry since 1889. Our employees are the heart and soul of our company, and we offer competitive pay and benefits along with career development opportunities.

Skills

Excellent verbal/written communication skills, customer service skills, and route sales skills are essential.

Benefits

Qualified drivers license, 401K plan with company match, medical, dental, vision, FSA/HSA, life insurance, disability insurance, vacation, sick time, holidays, choice of Global Cash Card or direct deposit, learning and development opportunities, inclusive and diverse team environment.