RPA Business Analyst

Job Duties & Responsibilities

• Complete current state assessment of business processes and document each of the following areas in detail: problem statements, process flows, gap analysis, and future-state solution recommendations
• Partner with the process owners to develop a deep end-to-end understanding of processes targeted for automation, and outline the impacted processes and business requirements
• Identify scope, benefits, constraints, and risks for RPA automation initiatives; capture and document current state manual processes
• Create end-to-end cross-functional process flow maps at a high-level as well as at a detailed/modular level
• Maintain and track the potential projects pipeline by working with business users to identify automation ideas
• Participate in presentations that promote RPA to various business groups to further generate automation ideas
• Develop user acceptance test (UAT) plans and tools
• Act as a liaison between business and technical resources
• Perform related and/or additional job duties as required

Required Experience

• 2 to 5 years of experience supporting business process documentation with business owners
• Knowledge of RPA technologies, such as UiPath or Automation Anywhere, and of best practices for process automation and operational excellence
• Knowledge of user acceptance testing process and procedure, including familiarity with ERP systems and other financial systems
• Strong attention to detail and accuracy, with the ability to work effectively independently and in a team environment
• Good problem-solving skills
• Good communication skills

Preferred Skills

• Previous experience working in the public sector with State-, County-, and City-level institutions

Education

Bachelor's degree required. Degree in Business Administration, Finance, Computer Science or related field.