Business Analyst

Job Overview

Key Responsibilities

• Information Acquisition – compiles information necessary to review and report on performance of the division or customers using the Data Warehouse, Operating Systems, External Resources and/or other Resources as required
• Analysis, Reporting & Recommendations – uses database programs spreadsheets, and other statistical and presentation software to analyze acquired information evaluating the performance of customers, developing pricing strategies, establishing performance patterns, determining rebate eligibility and examining base business performance (Sales, GP$, ROI, etc.) – some of these analysis may be periodic in nature (e.g., weekly, monthly, quarterly) and others may be ad hoc – develops reports and presentations to communicate results and recommends business tactics and strategies based on findings.
• Operational Implementation & Troubleshooting – Creates, maintains, and updates Sales Plans/Contracts, and Customer Profiles as necessary – troubleshooting issues, bringing discrepancies to upper management’s attention and preparing documentation related to specific issues.
• Departmental Documentation – prepares and maintains updated documentation on department procedures.
• Special Projects - Participates in special projects and performs other duties as required.

Skills

• Exceptional understanding of the job and ability to apply knowledge and skills to complete a wide range of complex tasks.
• Complete tasks in creative and effective ways.
• Complete assignments and facilitate the work activities of others; may coordinate work beyond own area.
• Apply acquired knowledge of procedures and external regulations.
• May provide back-up process support for the Supervisor.

Work Experience

• Typically 1-3 or more years of related experience.
• Preferred Education Bachelor’s degree strongly preferred.

General Skills & Competencies

• Excellent time management skills and the ability to prioritize work.
• Ability to set clear team goals, delegate tasks and set deadlines.
• Very good attention to detail and accuracy.
• Customer service oriented and ability to work with and resolve complex issues.
• Ability to plan and arrange activities.
• Excellent interpersonal communication skills.
• Excellent written and verbal communication skills.
• Ability to maintain confidential and highly sensitive information.
• Ability to work in a team environment.
• Able to multi-task.
• Able to manage conflict.
• Capacity to work effectively under pressure.
• Good analysis and problem-solving skills.
• Oversee multiple and/or complex projects.
• Identify and recommend continuous improvement opportunities.
• Establish productive working relationships at multiple levels within the organization.

Performance Requirements

• To advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations.

Other Benefits

• Medical, Dental and Vision Coverage.
• 401K Plan with Company Match.
• PTO [or sick leave if applicable].
• Paid Parental Leave.
• Income Protection.
• Work Life Assistance Program.
• Flexible Spending Accounts.
• Educational Benefits.
• Worldwide Scholarship Program.
• Volunteer Opportunities.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.