Routing & Logistics/Scheduling Specialist

Responsibilities

• Cook up and monitor daily service routes for field technicians to ensure customers receive timely and efficient service.
• Partner with service and call center teams to maintain smooth, timely communication and workflow.
• Use data and technology to evaluate daily service routes, identify opportunities for improvement, and enhance productivity.
• Communicate clearly and respectfully with all departments, providing direction and solving problems as they arise.
• Adapt quickly to schedule changes while maintaining accuracy and reliability.

Requirements

• Organized Thinkers: Naturally structured and focused on accuracy. You take pride in ensuring every detail is correct and every plan runs smoothly.
• Reliable Problem Solvers: Dependable under pressure and skilled at finding practical, fact-based solutions.
• Process-Driven Professionals: Enjoys creating and following clear systems, improving processes, and maintaining high standards.
• Collaborative Communicators: Works well with others through direct, respectful communication that builds trust and teamwork.
• Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems—always ready to expand technical skills to improve performance.
• Steady and Adaptable: Remains calm and composed while adjusting to shifting priorities.

Qualifications

• Skilled at coordinating complex routing schedules under pressure.
• Relentless about meeting commitments and delivering great service.
• Collaborative, clear, and comfortable communicator across all levels of the business.
• Proficient in Excel and Microsoft Office; quick to learn new systems.
• Able to adjust processes and keep operations running smoothly.

Why You’ll Love It Here

• Competitive pay: $18.00 – $22.00 hourly
• Comprehensive benefits: Medical, dental, vision, maternity & life insurance
• 401(k) with company match + employee stock purchase plan
• Paid Time Off & Paid Holidays
• Tuition reimbursement + dependent scholarships
• Employee discounts + opportunities to give back in the community
• Award-winning training—no prior pest control experience required!

Why Orkin?

• Since 1901, Orkin has been the global leader in pest management, and as the largest subsidiary of Rollins, Inc. (NYSE: ROL), we offer unmatched stability and growth opportunities.
• The pest management industry is recession resistant.
• We’re committed to service, accountability, and teamwork.
• We invest in our people with training, career growth, and community support.