Routing and Dispatch Coordinator

Duties and Responsibilities

• Prior experience with driver routing and/or technician dispatching required
• Excellent interpersonal and customer service skills
• Balances operational efficiency with technician, driver, and customer needs
• Strong analytical mindset with ability to translate data into actionable results
• Detail-oriented problem solver with high accuracy standards

Knowledge, Skills and Abilities

• Act as subject matter expert for route planning processes and scheduling optimization
• Strong analytical skills with proven ability to solve problems and translate data into actionable results
• Knowledge of safety and DOT protocols
• Strong understanding of field operations with ability to identify and communicate downstream impacts of strategic decisions
• Ability to understand and relate technical requirements for service work

Education and Experience

• High School diploma required
• Associate degree preferred
• 3-5 years of experience in operations analysis, routing, logistics, technician scheduling, and/or dispatch
• Multi-location routing and scheduling experience preferred
• Propane experience a plus
• Supervisor or management experience preferred

Benefits

• Comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts
• Retirement savings plans like 401(k)
• Paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage

Pay

The pay for this position ranges from $36.00 to $36.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.