Route Specialist

About the role

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies. Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.

Responsibilities

• Load and unload truck, truck organization.
• Manage customer inventory.
• Pricing, codes, colors, sizing, changes/quantities, availability, product application.
• Work order preparation and follow-up, invoice accuracy.
• Provide route relief to cover Customer Advocate vacations and call offs (flexibility).
• Provide additional route support as needed (Reroutes, additional volume etc…).
• Make special deliveries to customers.
• Lead generation.

Requirements

• High School Diploma or equivalent required.
• Clean driving record.
• Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
• Able to lift 50 pounds plus and push and pull carts of linen.
• Must be computer literate.

Qualifications

• Some delivery, logistics and/or route experience.
• One year experience with account management and ensuring customer satisfaction.
• Practical insight specific to the textile services industry and operations.

Skills

• Excellent oral, written, phone and face to face communication skills.

Benefits

• Weekly pay.
• Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance.
• 401k (match).
• Paid Time Off Package.
• Paid Parental Leave.
• Tuition Reimbursement.
• Referral Program.

Pay

Hourly Rate starting at $28.50.

Schedule

First Shift Hours. Possibility of early AM hours and weekends.