Route Sales Driver - Fayetteville

About the role

Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future. Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products. Our employees are an integral part of who we are — what you do and what you think matters.

Pay

Salary Range: $54,000 - $58,000 per year

Schedule

Monday - Friday, start time between 3:00 AM - 5:00 AM, with a 10+ to 11+ hour work shift. Willingness to work additional days and federal holidays if needed.

Benefits

We prioritize your well-being with a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.

Summary

Responsible for safely driving a commercial motor vehicle over established route to deliver and sell dairy products. Stocks and rotates all products, providing excellent customer service.

Essential duties and responsibilities

• Deliver dairy products safely and on time to customers.
• Provide excellent customer service to ensure customer retention and expand sales.
• Stock, rotate, and remove out of date, damaged, or unsellable product.
• Maintain a clean and fully stocked display area for each customer.
• Pick up all empty milk crates.
• Resolve discrepancies and minor customer issues, alerting management when necessary.
• Use a handheld computer to order products, calculate sales and track inventory daily.
• Comply with DOT regulations and company policy including required pre and post trip inspections, completing required paperwork daily.
• Maintain assigned truck in a neat and clean condition including inside cab and refrigerated box.

Requirements

• Possess a Class A or Class B CDL.
• High School Diploma, General Education Degree (GED), or International Education Equivalent.
• Customer Service or Sales Experience is a plus.
• Direct Store Delivery experience is a plus.
• Ability to read, write, add, subtract, multiply and divide in all units of measure.
• Ability to pass DOT physical, drug screen, and physical abilities test.
• Must be organized, detailed oriented, and possess excellent communication and customer service skills.

Competencies

• Communication: Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability: Take responsibility for actions and anticipate challenges before they arise. Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused: Prioritize understanding and meeting both internal and external customer needs. Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative: Proactive in identifying opportunities and addressing potential threats. Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving: Possess the ability to identify and address complex issues with minimal guidance. Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration: Take responsibility for deliverables while also supporting others to ensure that collective goals are met. Able to work harmoniously with others toward a common goal, recognizing and valuing each person's contributions, is fundamental to successful collaboration.

Physical demands

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
• The employee is frequently required to stand and walk.
• The employee must be able to reach, bend, extend, and lift 50-60 pounds.
• Must be able to frequently walk, stand, stoop, bend, reach, climb, and pull.
• Must be able to frequently lift milk case weighing up to 55 lbs. and push/pull stacks of milk weighing 250-300 lbs. using provided equipment.

Work environment

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high.
• Wet/slippery work conditions.
• Ability to tolerate frequent temperature changes, hot and cold environments, inside, outside, refrigerated areas, and coolers.