Route Operations Specialist

About the role

The Route Operations Specialist is a member of the Local Purveyor’s leadership team and is responsible for managing office operations and compliance within the route.

Responsibilities

• Selling Events
  • Manage the Selling Event schedule to ensure compliance with required schedule
  • Supervise the Brand Concierge and Premium Advantage team to ensure proper training, scheduling, communication, and supplies
  • Create Go-Spot-Check missions for events
• Office and Operations Support
  • Support Local Purveyor with collections and payment processing
  • Call on customers as requested by the Local Purveyor
  • Manage personnel matters for route as required including DOT forms and new hire paperwork
• Warehouse Operations
  • Responsible for overall direction of warehouse operations including leading, directing, and supervising the activities of warehouse and/or delivery employees
  • Proper execution of delivery receiving, product rotation (FIFO), and order fulfillment
  • Validation of final order processing, scale operation, and customer invoicing
  • Ensure compliance with federal, state, local, and company health and safety regulations
  • Responsible for FSMA recordkeeping for warehouse operations
  • Adhere to preventative maintenance schedules for warehouse equipment
  • Complete and validate inventory control processes including:
    • Conducting weekly physical count and placing weekly FB order
    • Confirming inventory movement, adjusting for changes (e.g., sale or focus items), and adjusting inventory levels to reduce shrink and minimize out-of-stock items
    • Researching/authorizing credit memos and destruction of out-of-date product
• Personnel Management
  • Assist the Local Purveyor with identifying qualified candidates for openings within the route
• General
  • Complete additional activities or special projects as assigned by Local Purveyor

Requirements

• High school diploma or equivalent; including basic math and reasoning
• 3+ years of experience working in an office environment; A/P or A/R experience a plus
• High school math competency, basic reasoning, and computer skills
• Proficient in Microsoft Office Suite including Excel
• Proficient in QuickBooks

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 50 lbs.; push or pull objects up to 600 lbs.

Language Requirements

• Ability to speak, read, and write the English language

Working Conditions

• Ability to work in a refrigerated/freezer environment
• Flexible schedule including weekends and holidays based on the Local Purveyor’s schedule