Jobs · Management · North Carolina

Rooms Operation Supervisor

HVMG - Hospitality Ventures Management Group · Winston-Salem, NC · 3 wk ago
ManagementFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Job title: Rooms Operation Supervisor (but we don't output heading for title). We need sections: - About the role: maybe a paragraph summarizing role. The posting begins: "Join our hospitality team as a Rooms Operation Supervisor, where you’ll oversee the day-to-day laundry operations to ensure all linens and uniforms meet our cleanliness and quality standards. You'll lead and train laundry attendants, manage inventory levels, and maintain equipment in a safe and efficient working condition. This is a hands-on leadership role ideal for someone with strong organizational skills and a commitment to delivering exceptional service." That's about the role. - Responsibilities: list of duties. Many bullet points: supervising laundry staff, maintaining equipment, managing inventory and supplies, reporting to Laundry Manager, developing system, formulating washing formula, ensuring washing per standard, maintenance, coordinating with engineering, preparing annual budget, developing new methods, coordinate with maintenance for repairs, overall controlling and supervision, training and coordination with supporting departments, record and monitor laundry cost, handle lost and found and shipping/receiving, make reports and recommendations, oversee preventive maintenance program, approve distribution of linen to guestrooms and F&B, direct all laundry staff, approve duty roster, organize training, hire and train new staff, experience in team management, familiar with computers and hotel applications, provide other duties as assigned by Executive housekeeper, conduct daily departmental stand up meetings, each associate expected to carry out requests. We need to put these as
  • . - Requirements / Qualifications: The posting has "Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience". Then "What You’ll Need to Succeed Eligible to work in the United States Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs. Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs." Thus we can have sections: Requirements (or Qualifications) and maybe Skills. The posting mentions "Experience in team management", "Should be familiar with computers and hotel applications". Also "Sufficient education and/or literacy needed to identify and read product labels". Also "Eligible to work in the United States". Also "Ability to sit, stand, bend, kneel, and lift". Also "Availability to work a flexible schedule". Also "Warm, professional demeanor". Also "Experience in team management". Also "Familiar with computers and hotel applications". Also "Education & Experience: Hotel experience is always a plus! Applicants should have: A combination of education and experience". That's vague but we can include. We need to decide sections: maybe "Requirements" and "Skills". But we must not create sections with filler like "commensurate with experience". We have actual content. We also have Benefits: "Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts". That's benefits. Pay: Not mentioned explicitly. No pay info. So we should NOT create Pay section. Schedule: The posting mentions schedule flexibility: "Availability to work a flexible schedule, including evenings, weekends, and holidays if needed", "This position may require a varied schedule, including evenings, nights, weekends, and holidays." That's schedule info. So we can create a Schedule section. We also have "About HVMG" description: "Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, 'This is the best management company I've ever worked for. They walk the talk from the corporate office to the field.' We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President." That's about the company; could be part of About the role or separate "About the company". But we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put company info under About the role or maybe not needed. The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not limited to those. But we should prefer those headings. We can include About the role (including intro and company culture). Could also add "About HVMG" as part of About the role. We must not include boilerplate: EEO, equal opportunity, legal, etc. The posting includes: "The above job description is not an exhaustive list... HVMG is an equal opportunity employer..." We must remove that. Also remove: "Please share your scheduling needs." That's part of schedule? It's a request to applicant; we can keep as part of schedule section maybe. We must not include duplicated lines. Now craft HTML. Structure:

    About the role

    Join our hospitality team as a Rooms Operation Supervisor, where you’ll oversee the day-to-day laundry operations to ensure all linens and uniforms meet our cleanliness and quality standards. You'll lead and train laundry attendants, manage inventory levels, and maintain equipment in a safe and efficient working condition. This is a hands-on leadership role ideal for someone with strong organizational skills and a commitment to delivering exceptional service.

    Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

    Responsibilities

    • Supervise laundry staff and conduct daily departmental stand‑up meetings.
    • Lead and train laundry attendants; organize training and hire new staff.
    • Maintain and upkeep all laundry equipment; coordinate with Engineering for routine maintenance.
    • Manage inventory levels and supplies; approve distribution of linen to guestrooms and food‑and‑beverage areas.
    • Formulate washing formulas for stained loads and ensure washing of linen and uniform per standard.
    • Develop and implement current systems and technical advancements in laundry operations.
    • Prepare the annual laundry budget and record/monitor laundry costs.
    • Develop new methods to increase laundry efficiency.
    • Coordinate with maintenance team for outstanding repairs of machinery.
    • Oversee the laundry equipment preventive maintenance program.
    • Direct all laundry staff and approve the duty roster.
    • Handle Lost and Found and the Shipping/Receiving process.
    • Make reports and recommendations when required.
    • Provide other duties and services as assigned by the Executive Housekeeper.
    • Ensure each associate carries out reasonable requests from management within their capabilities.

    Requirements

    • Eligible to work in the United States.
    • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job‑related needs.
    • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations.
    • Experience in team management.
    • Familiarity with computers and hotel applications.
    • Hotel experience is a plus; a combination of education and experience is expected.

    Skills

    • Strong organizational skills.
    • Warm, professional demeanor reflecting HVMG’s Culture of Excellence (warm smile, friendly personality, positive attitude).
    • Leadership and training abilities.

    Benefits

    • Career growth opportunities across the nationwide portfolio.
    • Flexible scheduling.
    • Access up to 40% of earned wages before payday with PayActive.
    • Paid Time Off (PTO) and Paid Holidays.
    • Full healthcare benefits: medical, dental, and vision.
    • 401(k) with guaranteed 4% match and no vesting period.
    • Exclusive hotel and food & beverage discounts.

    Schedule

    • Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.
    • Position may require a varied schedule, including evenings, nights, weekends, and holidays.
    • Please share your scheduling needs.
    We must ensure no heading with empty content. All sections have content. Check for any leftover boilerplate: removed EEO, contract disclaimer, etc. Check for duplication: we didn't duplicate. Check for any mention of Pay: none, so we omitted Pay section. Check for any mention of Qualifications: we used Requirements and Skills; we didn't have Qualifications separate. Could combine Requirements and Qualifications but we have Requirements; we could rename to Qualifications but we already have Requirements. The instruction says use headings e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It's okay to have Requirements and not Qualifications if content fits. But we have both Requirements and Skills; we could also have Qualifications but we don't have distinct qualifications beyond requirements. Might be okay to omit Qualifications. We must not invent content. All content is from posting. Check if any content missing: "Developing and putting into operation the current system and technical advancement in the field of Laundry operations." We captured as "Develop and implement current systems and technical advancements in laundry operations." "Formulating washing formula for stained loads." captured. "Ensuring the washing of linen and uniform as per standard." captured. "Maintenance and upkeep of all laundry equipment." captured. "Coordinating with the Engineering Department about their routine maintenance of the equipment." captured. "Preparing Annual Laundry Budget." captured. "Develop new methods for increasing laundry efficiency." captured. "Coordinate with the maintenance team for outstanding repairs of machinery." captured. "Overall controlling and supervision of the Department." captured via direct all staff etc. "Training and coordination with supporting Departments." captured via training and coordination. "Record and monitor laundry cost." captured. "Handle Lost and Found and the Shipping/Receiving process." captured. "Make reports and recommendations when required." captured. "Oversee the laundry equipment preventive maintenance program." captured. "Approve distribution of linen to guestrooms and food and beverage department areas." captured. "Direct all Laundry staff." captured. "Approve the Laundry staff duty roster." captured. "Organizing training for the staff." captured. "Hire and train new laundry staffs." captured. "Experience in team management." captured. "Should be familiar with computers and hotel

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