Rooms - International Rooms Intern

Job Summary

The intern will provide information and opportunities to explore different areas of the Rooms Division including the front desk, PBX operator, Night Audit, Reservations, Guest Relations, and Housekeeping (with supervisory duties).

Responsibilities

• Develop and maintain customer service skills.
• Learn reservation computer system, reservations procedures, and interactions with other departments within the Rooms division.
• Complete a thesis project involving research, planning, and documentation on the opening of RCSC High.

Requirements

• High school diploma or equivalent vocational training certificate.
• Ability to communicate in English with guests, coworkers, and management.
• Previous experience or knowledge of Rooms operation preferred.
• Ability to compute basic mathematical calculations.
• Desirable: Hospitality degree, Sanitation Certificate, ability to communicate in multiple languages.

Qualifications

• High school diploma or equivalent vocational training certificate.
• Ability to communicate in English with guests, coworkers, and management.
• Previous experience or knowledge of Rooms operation preferred.
• Ability to compute basic mathematical calculations.
• Desirable: Hospitality degree, Sanitation Certificate, ability to communicate in multiple languages.

Skills

• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal skills and focus on serving customers.
• Ability to remain calm when dealing with unruly and argumentative patrons.
• Ability to learn cash register software used.

Benefits

• Competitive Pay Rates
• Health Insurance
• Life Insurance
• Supplemental Insurance
• PTO
• 401(K) with Match
• Tuition Reimbursements
• Complimentary Meals
• Hotel Discounts