Room Svc Ambassador
Qualifications
- Food Handlers Certification required within 6 months of hire.
- Bi-lingual
- Experience using a multi-line phone system
Preferred Qualifications
- Experience: Bi-lingual
- Experience using a multi-line phone system
Overview
The Room Service Ambassador follows established policies and procedures for verification of diet order accuracy in the room service ordering system, processes patient meal orders within therapeutic diet guidelines, communicates with tray line, dietitian, nursing and patients on patient food service related issues. Provides a high quality dining experience to patients which meets their nutritional requirements and service expectation regarding temperature, timeline and food quality.
Responsibilities
Fulfills the following responsibilities:
- Follows established policies and procedures for verification of diet order accuracy in the room service ordering system.
- Processes patient meal orders within therapeutic diet guidelines.
- Communicates with tray line, dietitian, nursing and patients on patient food service related issues.
- Provides a high quality dining experience to patients which meets their nutritional requirements and service expectation regarding temperature, timeline and food quality.
Requirements
Requires the following:
- Excellent interpersonal and communication skills.
- Solid computer skills, including proficiency with Microsoft software.
- Ability to read and check documents for accuracy on a daily basis.
- Analytical skills necessary in order to modify/substitute or prepare patient meal trays when necessary according to dietary restrictions.
- Excellent Mathematical skills required to accurately document percentage of oral intake and calculate patient nutrients as orders are taken to ensure therapeutic compliance.
Benefits
Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.
Pay
Expected pay for this position is $17.00 - $18.89/hour.
Schedule
This is an Hourly position.
Total Rewards
Total Rewards OSF HealthCare is dedicated to providing Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.