Room Service Server - Part Time

About the location

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa and a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways, and business stays. Miles of walkable waterfront, top restaurants, and city landmarks are all within easy reach.

Responsibilities

• Deliver food orders, including any special needs or requests, to the guest in-room.
• Check completed kitchen orders with the order taker or guest’s original order.
• Transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items using vivid descriptions of origin, taste, and preparation methods.
• Communicate options for removal of trays and dishware; respond to requests for tray removal according to established time standards.
• Breakdown, clean, and set up room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks, securing room number and signature.
• Properly settle voided checks or complimentary meals.

What To Expect From Your Employee Experience

• Hourly Rate: $10.86 + service charge
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world