ROOM SERVICE SERVER

Initial Placement & Benefits

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Set-up and delivery all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
• Answer the telephone and take all customer orders in accordance with operating policies and procedures.
• Cover floor sweeps and retrieve of all food and beverage trays in order to maintain established sanitation guidelines.
• Set-up and delivery all ViP amenities.
• Service all hospitality suites in accordance with BEO and established policy and procedures.
• Respond to customer needs, issues, comments and problems to ensure a quality experience.
• Perform all cash handling responsibilities in accordance with company policies and procedures.
• Attend regular meetings as scheduled.
• Other job-related duties as assigned.

Qualifications

• Ability to communicate effectively with guests, team members and guests;
• Understand and comply with all company and departmental rules and regulations, policies and procedures;
• Skill in establishing and maintaining effective working relationships with staff and guests;
• Ability to read, write, and communicate verbally in English;
• Ability to perform intermediate math;
• Must have a working knowledge of Microsoft Office and ability to learn new software.