Room Service Server (AM Shifts - Full Time) - InterContinental Houston

About the role

Deliver room service food & beverage orders to guest rooms; also assist in the maintenance of room service area and equipment.

Responsibilities

• Complete guest payment transactions as outlined in cash and charge procedures.
• Document legibly the guest’s order information on guest checks.
• Answer room service phones and record orders; utilize up-selling techniques to increase sales.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Cooking and serving food and beverages to hotel guest’s room; set up and serve the order in the guest’s room according to specifications and standards.
• Describe all menu items; methods of preparation and prices as needed.
• Work within policy to accommodate guest’s special food requests.
• Perform set-up and closing side-work; stock service station, make coffee, etc.
• Preset trays as necessary; prepare flatware “roll-ups”.
• Retrieve trays from guest rooms and hallways within prescribed time period.
• Aid with other duties as assigned.

Qualifications

• Basic reading, writing and math skills and food service experience with general knowledge of restaurant operations.
• Ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about the kitchen, handling food objects, products and utensils, bending, stooping, kneeling.

What we offer

• A competitive salary that rewards all your hard work.
• A wide range of benefits designed to help you live your best work life.
• An impressive room discount.
• Some of the best training in the business.

Pay

The hourly pay rate for this Tipped Hourly role is $4.50. This rate is only applicable for jobs to be performed in Houston, Texas. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Benefits

• Room discount.
• Training.