Room Service Assistant- PRN

Facility: Bismarck Med Ctr • Location: Bismarck, ND • Address: 300 N 7th St, Bismarck, ND 58501, USA • Shift: Evening

About the role

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet.

Responsibilities

• Serves meals and snacks to patients in a professional manner.
• Ensures rotation of floor supplies and maintains supplies up to PAR levels.
• Delivers room service menus to patients and instructs them on meal ordering systems.
• Assesses patients’ ability to utilize the meal order system.
• Communicates effectively with nursing staff, nutrition techs, dietitians, and call center staff.
• Uses computerized diet sheets and accesses the patient computer system.
• Retrieves completed meals from patients' rooms and records intake and calorie count information.
• Maintains compliance with all HACCP guidelines.
• Obtains, transcribes, and processes meal orders from patients and visitors over the telephone, verifying meal orders meet diet order parameters.
• Provides appropriate menus for specific diets.
• Evaluates and maintains quality control standards.

Skills

• Excellent customer service skills.
• Effective listening and communication with co-workers, supervisors, and nursing staff.
• Establishes effective working relationships with co-workers, supervisors, and nursing staff.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Department Details

• Rotating holidays and weekends.
• Hours: 4:00 pm-8:15 pm.

Pay

Salary Range: $15.00 - $23.00 per hour