Room Service Ambassador PRN

Job Summary

The Food & Nutrition Room Service Attendant is a competent, experienced professional responsible for obtaining food preferences and meal orders. The role demonstrates specific competencies, meets annually‑established performance goals, and utilizes systems and processes to ensure patient safety, infection control, department security, and HIPAA compliance. The attendant adheres to HACCP/food safety guidelines, maintains uniform and appearance standards, and works toward patient, customer, and physician satisfaction while participating in ongoing training.

Responsibilities

• Obtain food preferences and meal orders from patients.
• Demonstrate the abilities listed on the Competency Checklist.
• Meet mutually agreed‑upon performance goals/objectives established annually.
• Utilize systems and processes to ensure patient safety, infection control practices, department security, and HIPAA guideline compliance.
• Adhere to HACCP and food safety policies and procedures.
• Maintain Food & Nutrition uniform and personal appearance standards at all times.
• Employ proper processes to achieve patient, customer, and physician satisfaction goals.
• Participate in training with other Food Service department staff to develop and advance within the industry.

Qualifications

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services (preferred).
• Competent and experienced professional background in food service or related field.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability, and various leaves of absence.
• 401(k) plan with a 100 % match on 3 %–9 % of pay (based on years of service).
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial‑wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity‑theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.

About Medical City Dallas

Medical City Dallas is an 895+‑bed tertiary care center featuring a full‑service adult hospital and pediatric hospital, separate adult and pediatric emergency rooms, outpatient clinics, and diagnostic centers. The facility employs more than 1,500 physicians, including 400+ in‑house specialists, and serves patients from across the United States and internationally. As part of the Medical City network, patients have access to leading medical experts and advanced healthcare innovations.