Customer Service Team Member

About the role

We love who we are and the impact we make in our communities. We have a Servant's Heart and strive to blow our guests' minds with next level positive experiences. We focus on the details by providing our guests with exciting products and services, including our Famous ModAir.

Responsibilities

• Deliver mind blowing customer service.
• Present and explain each of the ModWash packages and the benefits of unlimited memberships.
• Safely guide guests through the ModWash tunnel.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Ensure facilities are always clean and presentable.

Requirements

• Ability to work a flexible schedule including nights and weekends.
• A sense of urgency.
• A passion for serving others.
• Awesome customer service skills.
• Physical Job Requirements:
• Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter).
• Be on your feet for extended periods of time/ the entire work shift.
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties.
• Ability to carry, lift, push, pull, and move up to 25 pounds.
• Alert and able to maneuver around moving vehicles and equipment.
• Respond quickly to sounds.
• Move safely over uneven terrain and in confined spaces.
• See clearly and respond to dangerous situations.

Qualifications

• Ability to work a flexible schedule including nights and weekends.
• A sense of urgency.
• A passion for serving others.
• Awesome customer service skills.
• Physical Job Requirements:
• Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter).
• Be on your feet for extended periods of time/ the entire work shift.
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties.
• Ability to carry, lift, push, pull, and move up to 25 pounds.
• Alert and able to maneuver around moving vehicles and equipment.
• Respond quickly to sounds.
• Move safely over uneven terrain and in confined spaces.
• See clearly and respond to dangerous situations.

Skills

• Customer service skills.
• Communication skills.
• Attention to detail.
• Problem-solving skills.
• Teamwork.

Benefits

• Unlimited earning potential from commissions.
• Additional bonus payments based on your team’s success.
• An exciting career with above industry-average income and growth opportunities.

Pay

ModWash provides competitive compensation and benefits.

Schedule

Flexibility to work a variety of shifts including nights and weekends.

ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.