Room Inspector - Year Round

About the role

At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

The Room Inspector inspects lodging facilities to ensure clean, orderly, and attractive conditions of the establishment. This employee is responsible for the training and correcting of all housekeeping employees (in conjunction with the Manager of Housekeeping). The Room Inspector will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

May require travel to Denver Metro area.

Physical Demands And Working Conditions: This position is required to work evenings, weekends and holidays. Most work tasks are performed indoors- temperature is moderate and controlled by environmental systems. Must be able to stand and exert well-paced mobility for up to an average shift of 8 hours. Must be able to lift up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 200 lbs. on a regular and continuing basis. Must be able to exert well-paced ability in limited space and to reach different floors of the building on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment and products. Able to wear personal protective equipment including but not limited to non-slip shoes, protective eye wear, and protective gloves.

Responsibilities

• Trains and coaches, a team of Core, Regular, Seasonal, and Part Time Housekeeping Staff (in conjunction with the Manager of Housekeeping and Housekeeping Supervisor)
• Ensures the employees have the skills, tools, and knowledge required to perform their job at the highest level (while remaining engaged)
• Demonstrate standards and procedures for housekeeping staff to follow, including OSHA standards, Intrawest G&Os, Quality Assurance Program, Checklists, Safety Standards, Guest Service Standards, and all company SOPs (including HotSOS and Unifocus)
• Inspects and evaluates the physical condition of the establishment.
• Documents inspection forms to hold cleaners accountable and to use as recognition or re-training tools.
• Investigate and improve new cleaning instruments and methods.
• Research green initiatives and products.
• Has working knowledge of equipment and periodically inventories and orders supplies and equipment (as required)
• Manages a safe employee and guest environment.
• Ensure proper and timely communication with the Front Desk, regarding owner/guest special requests, early check-ins, late check-outs, and room moves.
• Responsible that the housekeeping staff following the established uniform and appearance policies and taking corrective action if necessary.
• Works as a room attendant to clean units when needed.