Room Inspector- Full-Time
Renaissance Mobile Riverview Plaza & Battle House Renaissance Hotel & Spa · Mobile, AL · 2 days ago
On-siteArt & CreativeFull-time
Job Description
As a member of our hospitality team, the primary responsibility of a Room Inspector is to supervise and oversee the cleaning activities of the housekeeping staff to ensure that guest rooms and common areas are clean, orderly, and attractive.
- Report any spot cleaning needs to the Room Attendants.
- Inspect completed rooms to ensure proper cleanliness and supplies.
- Promptly update the status of rooms after inspection.
- Ensure all assigned rooms are inspected and ready for guests by the end of the shift.
- Train and develop Housekeepers in your division, offering guidance and feedback to enhance their performance.
- Respond to guest inquiries and complaints related to housekeeping services, resolving issues to the satisfaction of guests and the hotel's standards.
- Report personnel, room, and hallway issues to the Manager for appropriate action or resolution.
- Report maintenance problems and follow up to ensure timely resolution by the maintenance department.
- Collaborate with the Housekeeping Manager to establish and maintain a system for tracking and reporting room cleanliness and inspection results.
- Secure and return lost and found items promptly, following proper documentation procedures.
- Assist the Houseperson in maintaining floor linen rooms, ensuring a well-organized supply of linens and essentials.
- Conduct two formal room inspections per Housekeeper per day to maintain cleanliness standards.
- Report all uncompleted rooms at the end of the shift to the Housekeeping Manager or Linen Room Attendant.
Benefits
We offer a robust compensation and benefits package, including:
- Health, Dental, Vision and Life Insurance including FSA and HSA options
- Short and Long-Term Disability
- Paid holidays, Vacations, PTO and Sick Leave
- 401k with matching
- Tuition Reimbursement
- Hotel and Food and Beverage Discounts
- And much more!