Room Attendant - TownePlace Suites Dulles

Responsibilities

• Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms.
• Ensures cart, linen, rooms, and equipment are clean and in working order.
• Accountable for guest satisfaction as it pertains to housekeeping service at the property.
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
• Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary.
• Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
• Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.
• Inspects rooms for maintenance needs and reports any maintenance service issues.
• Knowledgeable on safe use of chemicals utilized within the housekeeping department.
• Follows all B. F. Saul Company Hospitality Group procedures for guest/team member’s incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.
• Responsible for proper use of all equipment and supplies.

Requirements

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred.
• Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required.

Qualifications

• Must be available to work weekends.

Skills

• Attention to detail.
• Customer focus.
• Repetitious and fast paced environment.

Benefits

• Access to or eligibility for healthcare benefits.
• 401(k) plan.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Bonus plans.

Pay

$17 - $17 an hour Minimum and maximum wage or salary for the position.

Schedule

Must be available to work weekends.