Room Attendant III - Executive & Admin

The Role

We are seeking a Room Attendant (Substitute) to join our team!

This is a temporary assignment. In this role, you are responsible for a combination of cleaning duties to maintain guest rooms (occupied and checked-out rooms and suites) in a clean and orderly manner, turning down guest beds. Duties include guest service, vacuuming, making beds, replenishing linens, and cleaning rooms, halls, bathrooms and delivering any other needs of the guest.

What You Will Rock

• At least two years of prior experience, ideally within a four- or five-star hotel environment
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• The ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism

The Hard Rock Standard

• Anticipate guest needs and act with intention
• Deliver service that is both polished and personal
• Take ownership of every detail of the guest journey
• Contribute to a collaborative, energized, and high-performing culture
• Be detail-oriented, highly organized, and thrive in a fast-paced, high-expectation environment
• Communicate effectively, lead with professionalism, and inspire those around you to perform at their best
• Your ability to anticipate needs, solve problems, and maintain high standards sets you apart

Compensation & Benefits

• $39.87 per hour
• A competitive benefits package including medical, dental, vision, paid time off, retirement savings, and employee perks

About the Role

Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy. Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments. At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience. Together, we create an environment that is vibrant, refined, and authentically Hard Rock.

Qualifications

To be considered for this role, you must be authorized to work in the United States.

Schedule

This role is active and hands-on. You’ll spend a good portion of your shift working with guests and with your team, assisting your coworkers as needed to complete the required activities and deliver amplified service. Always smiling and offering a warm greeting to all.