Room Attendant (Housekeeping)
Pay
$18.00/hr
About the role
The Room Attendant (Housekeeper) is a critical role in the Lodge, responsible for creating a clean and orderly environment for guests.
Responsibilities
- Cleans guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, replacing supplies, cleaning windows, mirrors, and patios.
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
- Maintains a stocked, organized, and clean cart with sufficient supplies.
- Reports maintenance issues through appropriate channels for resolution.
- Documents and secures lost and found items.
- Communicates with guests on a professional and friendly manner.
- Keeps supplies ready by restocking housekeeping cart at end of shift.
- Auxiliary with House Attendant, including delivering guest requests and picking up used guest items.
- Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
- Reports hazardous conditions in work area or equipment to supervisor.
Requirements
- Willingness to work flexible schedule including nights, weekends, and/or holidays as needed.
- Successful completion of criminal background check and drug screen.
- Desired Qualifications & Traits: Prior experience in housekeeping including sanitation, laundry operations, and/or guest services; Excellent customer service and oral communication skills; Previous housekeeping or general cleaning experience.
- Physical Requirements: Able to lift up to 30 lbs.; able to push/pull up to 100 lbs.; able to bend, stretch, and twist; able to stand for long periods of time; able to work with chemicals according to directions.
Qualifications
Full-time, part-time, and flexible scheduling available. Join our Pack: Grow your career with cross-training, scholarship fund, and talent development programs at all levels.
Benefits
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
Perks
- Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
- Gain access to Great Wolf University for on-the-job training, functional, and leadership training
- Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
- Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Company Information
Hiring immediately. Great Wolf offers a variety of benefits including medical, dental, and vision insurance, health savings account, telehealth resources, life insurance, 401K with employer match, paid vacation time off, and paid parental leave. Additional perks include access to Great Wolf University for on-the-job training, functional, and leadership training, flexible scheduling, access to a holistic wellness program and technology, and support through the Employee Assistance Program and Employee Relief Fund. The company also prioritizes diversity and inclusion and offers programs that make everyone feel welcome and recognized.
Application Instructions
To apply, click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date
7/30/26