Room Attendant (Housekeeping)

About the role

The Room Attendant (Housekeeper) at Great Wolf Lodge is a crucial position responsible for maintaining a clean and orderly environment for guests.

Responsibilities

• Cleans guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, replacing supplies, cleaning windows, mirrors, and patios.
• Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
• Maintains a stocked, organized, and clean cart with sufficient supplies.
• Reports maintenance issues through appropriate channels for resolution.
• Documents and secures lost and found items.
• Communicates with guests on a professional and friendly manner.
• Keeps supplies ready by restocking housekeeping cart at end of shift.
• Aids House Attendant, including delivering guest requests and picking up used guest items.
• Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
• Reports hazardous conditions in work area or equipment to supervisor.

Requirements

• Willingness to work flexible schedule including nights, weekends, and holidays as needed.
• Successful completion of criminal background check and drug screen.

Qualifications

• Prior experience in housekeeping including sanitation, laundry operations, and guest services.
• Excellent customer service and oral communication skills.

Skills

• Previous housekeeping or general cleaning experience.

Benefits

• Medical, Dental, and Vision insurance.
• Health savings account.
• Telehealth resources.
• Life insurance.
• 401K with employer match.
• Paid vacation time off.
• Paid parental leave.

Pay

$20.00 per hour.

Schedule

Full-time, part-time, and flexible scheduling available.

Benefits

• Flexible scheduling.
• Access to a holistic wellness program and technology.
• Support through Employee Assistance Program and Employee Relief Fund.
• Opportunities for career growth through cross-training, scholarship fund, and talent development programs.
• Exclusive perks for you, your family, and friends, including discounted vacations and employee referral incentives.
• On-the-job training and functional, leadership training through Great Wolf University.
• Programs that celebrate diversity and inclusion.

Application Instructions

To apply, click on “Apply Now” or chat with a recruiter on Great Wolf’s website. Qualified applicants will be invited to set up an interview or attend an upcoming hiring event.

Equal Opportunity Employer

Great Wolf is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.