Room Attendant (Housekeeping)

About the role

The Room Attendant (Housekeeper) at Great Wolf Lodge is a crucial position responsible for maintaining a clean and orderly environment for guests.

Responsibilities

• Cleans guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, replacing supplies, cleaning windows, mirrors, and patios.
• Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
• Maintains a stocked, organized, and clean cart with sufficient supplies.
• Reports maintenance issues through appropriate channels for resolution.
• Documents and secures lost and found items.
• Communicates with guests on a professional and friendly manner.
• Keeps supplies ready by restocking housekeeping cart at end of shift.
• Auxiliary with House Attendant, including delivering guest requests and picking up used guest items.
• Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
• Reports hazardous conditions in work area or equipment to supervisor.

Requirements

• Willingness to work flexible schedule including nights, weekends, and holidays as needed.
• Successful completion of criminal background check and drug screen.

Qualifications

• Prior experience in housekeeping including sanitation, laundry operations, and guest services.
• Excellent customer service and oral communication skills.

Skills

• Previous housekeeping or general cleaning experience.

Benefits

• Medical, Dental, and Vision insurance.
• Health savings account.
• Telehealth resources.
• Life insurance.
• 401K with employer match.
• Paid vacation time off.
• Paid parental leave.

Pay

$16.50 per hour.

Schedule

Full-time, part-time, and flexible scheduling available.

Benefits

• Prioritizes your well-being with flexible scheduling, access to a holistic wellness program, and technology, and support through Employee Assistance Program and Employee Relief Fund.
• Embraces diversity and inclusion through programs that make everyone feel welcome and recognized.

Essential Duties & Responsibilities

See Responsibilities section above.

Required Qualifications & Skills

See Requirements and Qualifications sections above.

Desired Qualifications & Traits

See Qualifications and Skills sections above.

Physical Requirements

• Able to lift up to 30 lbs.
• Able to push/pull up to 100 lbs.
• Able to bend, stretch, and twist.
• Able to stand for long periods of time.
• Able to work with chemicals according to directions.

Application Instructions

To apply, click on “Apply Now” or chat with a recruiter on Great Wolf’s website. Qualified applicants will be invited to set up an interview or attend an upcoming hiring event.

Position Close Date

TBD

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discriminate against employees or applicants based on protected veteran or disability status. It also prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing, or disclosing compensation.