Room Attendant (Housekeeping)
About the role
The Room Attendant (Housekeeper) plays a crucial role in creating a clean and orderly environment for guests at Great Wolf Lodge. This position involves general cleaning and maintenance duties such as vacuuming, dusting, item washing, trash collection, and proper sorting.
Responsibilities
- Making beds
- Dusting and vacuuming
- Cleaning bathrooms
- Replacing supplies
- Cleaning windows, mirrors, and patios
- Utilizing chemicals according to directions
- Maintaining a stocked, organized, and clean cart with sufficient supplies
- Reporting maintenance issues through appropriate channels
- Documenting and securing lost and found items
- Communicating with guests professionally and courteously
- Restocking housekeeping cart at the end of each shift
- Aiding House Attendants in delivering guest requests and picking up used guest items
- Conserving energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
- Reporting hazardous conditions in the work area or equipment to supervisors
Requirements
Immediate hiring with full-time, part-time, and flexible scheduling options available. Must be willing to work flexible schedules including nights, weekends, and holidays as needed.
- Successful completion of a criminal background check and drug screen
- Prior experience in housekeeping, sanitation, laundry operations, and/or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Qualifications & Skills
- Willingness to work flexible schedule
- Prior experience in housekeeping
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Physical Requirements
- Able to lift up to 30 lbs.
- Able to push/pull up to 100 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
- Able to work with chemicals according to directions
Benefits
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
Application Instructions
To apply, click on “Apply Now” or chat with a recruiter on Great Wolf’s website. Qualified candidates will be contacted for interviews or scheduled for an upcoming hiring event.
Position Close Date
Not specified
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation.