Room Attendant (Housekeeping)
About the role
The Room Attendant (Housekeeper) plays a crucial role in creating a clean and orderly environment for guests at Great Wolf Lodge. Their responsibilities include general cleaning and maintenance duties such as vacuuming, dusting, item washing, trash collection, and proper sorting.
Responsibilities
- Cleans guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, replacing supplies, cleaning windows, mirrors, and patios
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- Maintains a stocked, organized, and clean cart with sufficient supplies
- Reports maintenance issues through appropriate channels for resolution
- Documents and secures lost and found items
- Communicates with guests professionally and courteously
- Keeps supplies ready by restocking housekeeping cart at the end of each shift
- Assists House Attendants, including delivering guest requests and picking up used guest items
- Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
- Reports hazardous conditions in the work area or equipment to supervisor
Requirements
- Willingness to work flexible schedules, including nights, weekends, and holidays as needed
- Successful completion of a criminal background check and drug screen
Qualifications & Skills
- Prior experience in housekeeping, sanitation, laundry operations, and/or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Physical Requirements
- Able to lift up to 30 lbs.
- Able to push/pull up to 100 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
- Able to work with chemicals according to directions
Benefits
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
Pay
Pay rate: $19.10/hr. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
To apply, click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). All qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.
Position Close Date
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.